• Report: #1123465

Complaint Review: Turtle Shack

  • Submitted: Thu, February 13, 2014
  • Updated: Thu, February 13, 2014

  • Reported By: David B. — Angles Camp California
Turtle Shack
Internet USA

Turtle Shack Turtleshack.com Won't refund my money! Internet

*Consumer Comment: Turtle Shack won't refund me either

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

After I placed my order, I received a warning that I had to upgrade to next-day air shipping ($30) or my turtles would not be guarenteed.  When I cancelled my order, they did not refund my money.  That was December 1st, 2013.  It's now February 13th, and I have received nothing from them.

I try to call, but for some reason, no one who answers is able to do anything.  I was given an e-mail address for "Tori Andrews" but she has not returned my e-mails either.  I am interested in filing a class action lawsuit if anyone else out there has had similar dealings with Turtle Shack.  I do a lot of on-line shopping, and this has never happened to me before.

Buyer beware!  Turtle Shack is a rip-off!


This report was posted on Ripoff Report on 02/13/2014 07:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Turtle-Shack/internet/Turtle-Shack-Turtleshackcom-Wont-refund-my-money-Internet-1123465. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Turtle Shack

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Turtle Shack won't refund me either

AUTHOR: Jessica A - ()

I've had the same problem. I have been trying to get a refund or my turtles for over 4 months now. They keep giving the email for "Tori" who I think has responded to me once but still did not help me recieve my refund. I've asked to talk to a manager and the billing office and the man won't forward me to either one.

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X