- Report: #800219
Report - Rebuttal - Arbitrate
Complaint Review: Turtle Shack
Turtle ShackInternet United States of America
Turtle Shack t Ordered sick turtles, no refund or replacement, very unhelpful Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I contacted them and they wanted my order number etc. I did not know my order number and they wouldn't try looking it up for me. I contacted them many times and they were unable to help me as they could not find my order, even though i ordered from my personal account with them they stated the order was not there. They refused to help me or refund me, or even send me other turtles or a discount. I had proof of the purchase on my bank account but they still would not help me just referred me to their help email which i never received a response.
I would never deal with this company. Better to get turtles from someone trustworthy with good customer service.
worst experience ever.
This report was posted on Ripoff Report on 11/20/2011 05:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Turtle-Shack/internet/Turtle-Shack-t-Ordered-sick-turtles-no-refund-or-replacement-very-unhelpful-Internet-800219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.