- Report: #1078518
Report - Rebuttal - Arbitrate
Complaint Review: Turtle Tuff Shelters LLC
Turtle Tuff Shelters LLCPO Box 971264 Orem, Utah USA
Turtle Tuff Shelters LLC Bob Ellertson Terrible product, way overpriced. Made with china zippers that don't stick. RipOFF! Worst buying experience of my life. Orem Utah
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Expensive product misrepresented as "emergency shelter".
Made with inadequate materials + shipping problems would never allow it to be emergency ready
The product is represented to be emergency or survival, grab and go ready. There were so many problems that made this very much the opposite. It is a shelter, represented to be semi permanent and ready to go... It does not even come adequate to keep the water out as a cheap wal mart tent would. It's mad out of a plastic cover which is closed up with zippers, the zippers stick on with adhesive, which does not work. I followed the direction implicitly and even tried to tape them on... It includes a sewing awl but between heat and rain there's no point at which I could sew them on there, then I also still believed the adhesive to be necessary to be water tight. [continued below]....
The site says this - "The Turtle Tuff is not a tent, but a very strong home away from home. It can be used in an emergency (earthquake, hurricane, etc.) to relocate to a safe area and with a few hours set up, have a safe dwelling for the family in any weather."
There is no possible way to set up in a few hours. I'm a mechanic, metal worker, welder and blacksmith - I'm very well tooled and very good with them and mechanical projects, if someone could get it done in the minimum time, I could. Like I said I have about 12 hours and it's close to completion.
This report was posted on Ripoff Report on 08/23/2013 02:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Turtle-Tuff-Shelters-LLC/Orem-Utah-84097/Turtle-Tuff-Shelters-LLC-Bob-Ellertson-Terrible-product-way-overpriced-Made-with-china-1078518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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