• Report: #275252

Complaint Review: Tvboxset

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  • Submitted: Tue, September 18, 2007
  • Updated: Thu, September 20, 2007

  • Reported By:Magna Utah
http.//www.tvboxset.com/ Internet U.S.A.

Tvboxset I spent $139.48 for DVD set I didn't get. Was given a bad Canada Post tracking#. Now they won't return my E/Ms Internet

*Consumer Comment: How to report being scammed by Quebec-based Garcia Media/TV Box Set/SXR, etc.

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I ordered a box set of 30 DVDs(The Fugitive) over a month ago totaling $139.48 which was charged to my bank card. I got an E/M stating that my DVDs would arrive between 09-06-07 to09-09-07. I was sent an E/M with a link and an incorrect Canada Post tracking number. When I logged on to the Canada Post website there is no record of that tracking number.

I have sent three different E mails in the last week informing tvboxset.com that I haven't received my DVDs. No one will return my E mail inquiries? I even went onto their website and tried to contact someone that way to no avail. There is NO contact phone number.

Magna, Utah

This report was posted on Ripoff Report on 09/18/2007 07:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tvboxset/internet/Tvboxset-I-spent-13948-for-DVD-set-I-didnt-get-Was-given-a-bad-Canada-Post-tracking-275252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

How to report being scammed by Quebec-based Garcia Media/TV Box Set/SXR, etc.

AUTHOR: P_r - (Canada)

Quebec has become a hotbed of international fraud, because under Quebec law, any contract made with a Quebec firm but not signed in person (i.e. purchases made online or by phone) is deemed to have occurred not in Quebec, but in the location of the purchaser. Therefore, unless the victim of the Quebec-based scam actually lives in the province of Quebec, he/she cannot file a complaint with the Quebec Consumer Protection Bureau.

Also, if the scamming company isn't registered with the Better Business Bureau, there's nothing the BBB can do about it either.

So what can victims do? File a complaint with the RCMP's RECOL (Reduce Economic Crime On Line) division, at recol.ca/complaint. This is essentially a "one-stop shop", because once you've filed a complaint with RECOL, it will also be forwarded to other police organizations (in Canada and internationally), who will work with the RCMP to bring the criminals to justice.

If the victim lives in the USA and made the purchase online, the victim should file a complaint with the FTC's internet fraud unit (www.ftc.gov). The FTC will also work with international police groups to shut down and prosecute the scammers.

I also suggest getting in touch with major media outlets in your country and in Canada, to spread the word about this scam. On August 23, 2007, the Montreal Gazette did an article exposing the fraud. It seems to have been the first media source to do so. But if the victims of this scam speak up, more media sources will follow. Given the number of websites the company runs, and the number of victims worldwide (some as far away as Australia), this is fraud on a massive scale. The Quebec government won't stop it, so it's up to the victims to do it.
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