• Report: #746668

Complaint Review: Twin Cities Steak and Seafood REVIEW: feel 100% confident when purchasing Twin Cities Steak and Seafood

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  • Submitted: Tue, June 28, 2011
  • Updated: Thu, June 30, 2011

  • Reported By: ED Magedson - Founder - Ripoff Report — Tempe Arizona USA
Twin Cities Steak and Seafood REVIEW: feel 100% confident when purchasing Twin Cities Steak and Seafood
MAIN OFFICE: 267 Kentlands Blvd, #3013 Gaithersburg, Maryland United States of America

Twin Cities Steak and Seafood REVIEW: feel 100% confident when purchasing Twin Cities Steak and Seafoods high quality U.S.D.A inspected and packed products. Twin Cities Steak and Seafood strives for total customer satisfaction and stands behind their product and service. Every purchase comes with a full one year one year guarantee for taste, tenderness, and against freezer burn. If a customer is dissatisfied for ANY reason, Twin Cities Steak and Seafood will happily replace or exchange any item a customer is dissatisfied with. A Twin Cities Steak and Seafood customer care representative will travel to the customers home, office, or business to make exchanging the product simple, convenient, and painless. New Hope, Minneapolis, Minnesota

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Rip-off Report REVIEW / Twin Cities Steak and Seafood strives for 100% total customer satisfaction

Twin Cities Steak and Seafood joins Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business.

When a company or individual joins the Rip-off Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is thisby working closely with the company or individual to resolve any disputes, Rip-off Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.

By Ed Magedson - Founder, Rip-off Report

TTwin Cities Steak and Seafood approached Rip-Off Report with the intent of wanting to resolve any customer issues and reports posted on Rip-off Report. In fact, Twin Cities Steak and Seafood had already tried to contact the author of the one report. In most cases if you view the reports, the customers actually retracted their statements with new positive reviews of how Twin Cities Steak and Seafood made everything right for them.

Twin Cities Steak and Seafood has joined the Corporate Advocacy Program because they want assurance that they will always have the opportunity to resolve any and all customer issues. They never want their customers to feel like they werent taken care off. Twin Cities Steak and Seafood stated Twin Cities Steak and Seafood strives for total customer satisfaction and stands behind their product and service 100%, no questions asked. We all know, anything along the way can always happen with food, especially when dealing with fresh meat and fish.

Twin Cities Steak and Seafood CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

Twin Cities Steak and Seafood delivers quality U.S.D.A. inspected meats and seafood at bulk wholesale prices. The grocery stores cannot match our value, selection, and service.

Twin Cities Steak and Seafood Statements from the ownership team.

The ownership team at Twin Cities Steak and Seafood would like to thank you for taking the time to review our company. Twin Cities Steak and Seafood provides free home delivery of high quality U.S.D.A. inspected meats and seafood. All our products are 100% guaranteed for a fell year for taste tenderness and against freezerburn. Pick up a pack from an sales representative from an authorized distributor and discover why our customers buy from us again and again.

Quality products.

At Twin Cities Steak and Seafood we pride ourselves in delivering the highest quality U.S.D.A inspected meats that your family will enjoy throughout the year. ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .

Twin Cities Steak and Seafood has been listed at the top of the search engines with only 1 report. Company executives did not know about the complaint until 1 month ago. Not too many companies admit, they may have messed up. Mistakes happen. Over the last 13 years, its been Rip-off Reports experience, most companies try to blame complaints on competitors. Costal Gourmet Foods stated they have made major changes to insure this does not happen again. Twin Cities Steak and Seafood has gone through great lengths to make sure they resolve any and all customer issues. As stated above, Twin Cities Steak and Seafood is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while dealing with their business.

After speaking with ownership at Twin Cities Steak and Seafood and emailing anyone who filed a complaint in the past, Rip-off Report is proud to give Twin Cities Steak and Seafood a positive Rating. Twin Cities Steak and Seafood made efforts to ensure that all customers were satisfied and the ownership team assured Rip-off Report that the business has an improved business model that features customer satisfaction as the top priority.

We improved the quality of our product line and have upgraded our technology to more efficiently handle any customer question or concern. We hired a full time customer service coordinator that oversees all aspects of our customer service department and reports daily to ownership. We value our customers above all else, and look forward to continually improving so that their experiences with Twin Cities Steak and Seafood remain strong, consistent, and positive.

STATED IMPROVEMENTS FROM Twin Cities Steak and Seafood.

They stated they have upgraded the quality of their technology to more efficiently handle any customer question or concern. We hired a full time customer service coordinator that oversees all aspects of our customer service department and reports daily to ownership. Twin Cities Steak and Seafood is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

At Twin Cities Steak and Seafood, every purchase comes with a full one year one year guarantee for taste, tenderness, and against freezer burn. If a customer is dissatisfied for ANY reason, Twin Cities Steak and Seafood will happily replace or exchange any item a customer is dissatisfied with. A Twin Cities Steak and Seafood customer care representative will travel to the customers home, office, or business to make exchanging the product simple, convenient, and painless.

.. Twin Cities Steak and Seafood delivers quality U.S.D.A. inspected meats and seafood at bulk wholesale prices since 1996 with a full one year guarantee for taste tenderness and against freezerburn..

*Any consumer not receiving satisfaction from a member of Rip-off Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com

This kind of dedication to customer service means that Twin Cities Steak and Seafood will do whatever it takes to make sure their customers are properly taken care off.

In the future, if anyone has any complaints or concerns with Twin Cities Steak and Seafood, you are invited to contact them directly via email: customercare@unitedstatesbeef.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction).

As always, Rip-off Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Twin Cities Steak and Seafood or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com

..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with Twin Cities Steak and Seafood.

Here's why.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about Twin Cities Steak and Seafood Commitment to Excellence and Consumer Satisfaction. ....

Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Written by,

..Corporate Advocacy Business Remediation and Customer Satisfaction Program team. .


Ripoff Report Verified

A program that benefits the consumer and assures them of complete satisfaction and confidence when doing business with a member business.

------------------------------------------------------------------

Sincerely,

ED Magedson Founder
EDitor@RipoffReport.com
www.ripoffreport.com


a Worldwide Consumer Reporting News Agency
..by consumers, for consumers

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This report was posted on Ripoff Report on 06/28/2011 06:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Twin-Cities-Steak-and-Seafood-REVIEW-feel-100-confident-when-purchasing-Twin-Cities-Steak-and-Seafood/Gaithersburg-Maryland-20878/Twin-Cities-Steak-and-Seafood-REVIEW-feel-100-confident-when-purchasing-Twin-Cities-Stea-746668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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