• Report: #618292

Complaint Review: Twin Cities Steak and Seafood

  • Submitted: Mon, June 28, 2010
  • Updated: Mon, August 15, 2016

  • Reported By: MP — ST LOUIS PARK Minnesota United States of America
Twin Cities Steak and Seafood
FRIDLEY, Minnesota United States of America

US Beef TWIN CITIES STEAK AND SEAFOOD INC DO YOURSELF A FAVOR AND DO NOT FALL FOR THIS RIPOFF FRIDLEY, Minnesota

*REBUTTAL Owner of company: U.S. Beef aplogizes for the customer error

*Consumer Comment: "WEINER POEM"...

*Consumer Comment: "PIZZA PIE POEM".....

*Consumer Comment: "WEB SONG 2"...

*Consumer Comment: URGENT ALERT for RONNY G: You can go to Bing and type in- STEAK DINNER POEM, and it will take you to Ripoff Report #529757 where that poem appears....

*UPDATE EX-employee responds: I worked for U.S. Beef for ONE DAY.

*Consumer Comment: Update

*Consumer Comment: reply to collection agency

*Consumer Comment: Stooped too

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DO YOURSELF A FAVOR AND DO NOT FALL FOR THIS RIP OFF. I USUALLY DO NOT BUY ANYTHING FROM SOMEONE AT MY DOOR BUT I FELL FOR THIS ONE. THE SALESMAN WAS VERY NICE NOT PUSHY. SAID IF I WAS NOT SATISFIED WITH THE QUALITY THEY WOULD COME AND PICK IT UP NO QUESTIONS ASKED. I BOUGHT A BOX OF STEAK'S AND HAMBURGERS FOR $160.00. THEY LOOKED VERY GOOD FLASH FROZEN. HOWEVER WHEN I DEFROSTED THE STEAK'S THEY WERE PAPER THIN. WHEN I COOKED THEM THEY TASTED LIKE RUBBER. THEY HAD NO TASTE IT WAS LIKE EATING SOMETHING ARTIFICIAL. I CALLED MY SALESPERSON SAME DAY AS I BOUGHT THE STEAK'S AND TOLD HIM I WANTED TO RETURN THEM. HE TOLD ME THAT HE DID NOT DO RETURNS I HAD TO FIRST CALL THE MAIN OFFICE. I DID THAT GOT A ANSWERING MACHINE LEFT A MESSAGE. NO ONE CALLED BACK. I CALLED AGAIN THE NEXT DAY SAME RESULT. I STOPPED A PAYMENT ON MY CHECK. 2.5 MONTHS LATER I GET A LETTER FROM A COLLECTION AGENCY. I FINALLY GOT A PERSON ON THE PHONE AND THEY PROMISED TO PICK UP THE MEAT. WE'LL SEE. THIS IS THE WORST QUALITY MEAT AND THE SERVICE IS A DISGRACE. THEIR 100% SATISFACTION POLICY IS WORTHLESS. I WISH I WOULD HAVE GOOGLED THEM FIRST BEFORE I PURCHASED THEIR STEAK'S I WOULD HAVE SPARED MYSELF A LOT OF TROUBLE AND A $29.00 STOP PAYMENT CHARGE.
IF I COULD DESCRIBE THIS COMPANY AND THEIR PRODUCT IN ONE WORD IT WOULD BE "CRAP"


This report was posted on Ripoff Report on 06/28/2010 07:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Twin-Cities-Steak-and-Seafood/FRIDLEY-Minnesota-/US-Beef-TWIN-CITIES-STEAK-AND-SEAFOOD-INC-DO-YOURSELF-A-FAVOR-AND-DO-NOT-FALL-FOR-THIS-RIP-618292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 8Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

U.S. Beef aplogizes for the customer error

AUTHOR: Ownership Team - (United States of America)

U.S. Beef wants its customers to be thrilled with everything they purchase and truly cares about all its customers.   We sincerely apologize for our customer service department not handling your issue quickly or properly.  It should have not been this difficult for you.   In an effort to avoid any issue like this occurring again in the future, we have centralized and streamlined our customer service department and ownership is copied on every customer inquiry.   We would love the opportunity to make his right with you by delivering to you a fresh set of product and refunding your stop payment fee.  Please contact us at 888.987.2333 so we can make this right immediately. 
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#2 Consumer Comment

"WEINER POEM"...

AUTHOR: Karl - (USA)

is available at this website!

*Just type in 711844 and it appears in the consumer comments section at Ripoff Report #711844.

Thank You
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#3 Consumer Comment

"PIZZA PIE POEM".....

AUTHOR: Karl - (USA)

is available at this website!

*Just type in 702887 and it appears in the consumer comments section at Ripoff Report #702887.

Thank You

*****MORTGAGE FRAUD ALERT: Don't forget to stay at this site and type in 481508 and read St. Clair's Ripoff Report for valuable information if you have a mortgage in the USA.
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#4 Consumer Comment

"WEB SONG 2"...

AUTHOR: Karl - (USA)

is available at this site.

*Just type in 529757 and it appears as 'Consumer Comment #53' at Ripoff Report #529757.

HAPPY HOLIDAYS!
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#5 Consumer Comment

URGENT ALERT for RONNY G: You can go to Bing and type in- STEAK DINNER POEM, and it will take you to Ripoff Report #529757 where that poem appears....

AUTHOR: Karl - (USA)

in the consumer comments section, okay?

Thank You
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#6 UPDATE EX-employee responds

I worked for U.S. Beef for ONE DAY.

AUTHOR: Freddie - (United States of America)

Title: I worked for U.S. Beef for one day.
Relationship: *UPDATE EX-employee responds
Report:

Was told I was going to be in sales. Did somebody tell me to sell a minimum 10 boxes per day? Did someone tell me that there are no real customers? Did someone tell me to drive around looking for someone to "look like their home?" Did someone buy the boxes and rent the truck out-of-pocket? Did somebody pay $80 a box, and them sell them for $240 by making it sound like it was an "extra box on the truck?" Did somebody ever show a sellers license, EVER? Did anybody ever mention this could be the biggest SCAM EVER?

Nope, none of the above ever happened. I would NEVER do anything to disgrace a former employer. I just love lawyers.

Title:
Relationship:
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#7 Consumer Comment

Update

AUTHOR: irritated - (USA)

My collection notice from Certegy Payment Recovery Services stated "they had a client "Certegy Check Recovery" that "allegedly" paid Twin Cities Steak & Seafood so now I owe them...I promptly responded I did not, I had the right to rescind, but there was no way to rescind (intent to defraud) because NOBODY would call me back...they are also NOT licensed to even attempt this in MN, let alone a debt that doesn't exist.  Also informed them any further action would be considered harassment (look up this company on RipOff Report)

They (Certegy) received my notice, the same day they had someone from TCSS contact me and they actually picked up the stuff that week (granted, not when they said they would but within 45 minutes)...then they followed it with a letter two days later that I still owed unless I sent a valid reason.  This is harassment now and continuation of intent to scam the consumer.

Just have to see now if others want to file suit.
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#8 Consumer Comment

reply to collection agency

AUTHOR: Sammy - (United States of America)

Make sure you respond in writting to the collection agency and dispute the charge.  Send the letter by cirtified mail and keep a recept.

 Include in the letter that they are not to call you by phone. 

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#9 Consumer Comment

Stooped too

AUTHOR: irritated - (USA)

I wish I had seen this before I was stooped too.  Thank you though for posting this!  As soon as I saw this information, and reviewed the guarantee - I noticed there is NO way to actually return the product.  Within 30 minutes of the purchase I found all of this information and stopped payment on the check. 

I left messages at the only number I had for 3 days, no response.  I simply wanted them to pick up their product or I would drop it off.  I found their actual location through a "job posting" and filed a complaint with BBB.  Received response back last week from BBB stating matter has been settled.  I was surprised because I hadn't heard anything.  This past Saturday, I received a notice from a collection agency demanding payment. 

This is actually deception sales in my opinion selling something that has a guarantee but there is no way to return it - WATCH OUT!

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