- Report: #629152
Report - Rebuttal - Arbitrate
Complaint Review: Twin City Nissan
Twin City Nissan3247 Alcoa Highway ALCOA, Tennessee United States of America
Twin City Nissan Twin City Nissan - Forced into Using their financing ALCOA, Tennessee
*Consumer Comment: Questions..
*Consumer Comment: They can't force you
*Author of original report: 08/05/2010 10:30am Contact Fifth Third Bank
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Twin City Nissan
3247 Alcoa Highway
Alcoa, TN 37701-3201
Al Barber: Finance Manager
This is to just inform all that this email is being sent too that when I contacted the Twin City Nissan Finance Dept. about Alcoa Federal Credit Union handling the financing on my 2010 370Z that I purchased on 7/24/2010, I was told that financing was already approved by Fifth Third Bank. I contacted Fifth Third Bank personally today before 5:00pm and after being told by 3 different Operators in 3 different Departments that I did not have an account with Fifth Third I asked them to check for any Pending Loans in my Name.
I informed them I had contacted Twin City Nissan to inform them I had received a letter from Suntrust Bank refusing my loan application and that I had contacted Erin Hill at ALCOA FEDERAL CREDIT UNION and that I was pre-approved and the money was waiting to be sent but they would need a Bill for the automobile.
When I contacted the Finance Dept. at Twin City Nissan again, I again was told that the loan was already approved and financing was taken care of by Fifth Third Bank. This is what prompted me to contact Fifth Third Bank personally and again a second time to verify that there was NO APPROVED LOAN but a pending loan (not approved ) in my name.
I am requesting any and all vehicle billing information be sent to the following person at ALCOA Tenn Federal Credit Union.
Alcoa Tenn Federal Credit Union
"A Place Where You Belong"
PO Box 9001 Alcoa, TN 37701
865-380-6250 Fax (865)977-0253
I am also asking that since I was blatantly lied to more than once about a loan already approved by Fifth Third Bank for this loan and in my name that a written apology be sent to this email address today by the persons that knowingly lied to me and that verification be sent to me that the information I am requesting be sent to the person and Credit Union as I have requested, for the 4th time.
If I need too I can be at Twin City Nissan before 9:00am in the morning of 08/05/2010 and we can contact Fifth Third Bank (1-800-972-3030) together to again verify that there is no open loan but a pending loan application in my name.
Contacted Twin City Nissan to request Car Billing info be faxed to Erin at ATFCU Fax (865)977-0253
ATFCU request I contact
Fifth Third Bank
for Account #
and 10day Payoff amt:
No acct. # found by my SS# and or name, per first operator, to be open in their system!
1st Transferred to Auto Lease
2nd Transferred to Checking and Savings -
Operator - Regine
No Account for my SS# found in the system!
3rd Transferred to Installment Loans -
Operator - Rose
No Account for my SS# found in the system!
Have application on file Pending but no open loans for me of any kind.
This report was posted on Ripoff Report on 08/04/2010 06:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Twin-City-Nissan/ALCOA-Tennessee-37701-3201/Twin-City-Nissan-Twin-City-Nissan-Forced-into-Using-their-financing-ALCOA-Tennessee-629152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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