• Report: #305620

Complaint Review: Twin Oak Arms John S. Burda

  • Submitted: Sat, February 02, 2008
  • Updated: Fri, December 02, 2011

  • Reported By:New City New York
Twin Oak Arms John S. Burda
9 Huckleberry Dr East Granby, Connecticut U.S.A.

Twin Oak Arms John S. Burda FIREARM GROSSLY MISREPRESENTED East Granby Connecticut

*REBUTTAL Owner of company: mr cry baby had a bad hair day

*Author of original report: LAST AND FINAL COMMUNICATION TO TWIN OAKS

*Author of original report: complaint correction

*Author of original report: twin oak arms ripoff pictures of gun

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My complaint e-mail (a little sarcastic but deserved I was having bad day but i don't think it warranted their response) to them

Well JB ,
I PICKED THE GUN UP TODAY AND I AM SURE YOU ARE PROBBALY HAVING A GOOD LAUGH AT MY EXPENSE. YOU HAVE JUST REAFFIRMED MY OPINION THAT GUN DEALERS ARE JUST LIKE USED A CAR SALES MAN , DON'T ASK DON'T TELL RIGHT!. I THOUGH WITH ALL THE GUNS YOU SELL AND YOUR 35 YEARS EXPERIENCE YOU WOULD BE A LITTLE MORE HONEST THAN THE NEXT GUY , NOW I AM NOT CALLING YOU DISHONEST BUT YOU DEFINATLETY DIDN'T TELL THE WHOLE TRUTH NOW DID YOU . ?
MOSSBERG 35A , BROKEN PEEP APERATURE DISC Feels LIKE GRAVEL WHEN TURNED AND DOESN'T SWITCH BETWEEN DIFFERENT SIZE HOLES LIKE IT IS SUPPOSE TO PROPERLY. BUT THE BIGGEST SURPRISE IS THE FACT YOU DIDN'T MENTION THERE WERE 5 COUNT THEM FIVE HOLES IN THE RECEIVER NOW A SHIFTY CAR SALESMAN WOULD SAY "HOLES FOR SCOPE MOUNT" KNOWING FULL WELL THAT THERE ARE SUPPOSED TO BE 2 ONLY 2 HOLES BUT IF YOU SAID FIVE NO ONE WOULD PROBABLY BUY IT RIGHT? AT LEAST NOT FOR THAT MONEY . NOW YOU HAVE SOLD A LOT OF MOSSEBRGS I WATCH YOUR ADS SO YOU HAVE SEEN ENOUGH OF THEM TO KNOW THAT MANY MODELS ARE FACTORY D&T FOR SCOPE MOUNTS BUT THIS IS A MESS 5 HOLES LOCKTIGHT STILL GLUED TO THE RECEIVER LOOKS LIKE SH.T NO OTHER WAY TO PUT IT AND IF YOU THINK I AM EXAGGERATING WAIT TILL YOU SEE THE RESPONSE WHEN I POST YOUR AD AND PICS OF THIS GUN ALL OVER THE INTERNET THE ONY REASON THIS GUN IS NOT GOING BACK TO YOU IS MY DEALER WAS IN ARUSH TODAY AND CALLED THE GUN IN WHILE I WAS ON MY WAY THERE . NOW I WILL
HAVE TO TAKE A LOSS JUST TO UNLOAD THIS PIECE OF SH.T THE ONLY GOOD FEATURE ON THIS RIFLE IS THE STOCK AND THE REAR SIGHT MINUS THE BROKEN APERATURE .
I WILL DEFINATLEY WARN EVERYONE I CAN ABOUT YOU. YOU MADE AN ALREADY BAD DAY FREAKING WORSE THANKS FOR NOTHING .

Twin oaks response sent immediately
STOP CRYING YOU F..KING BABY , PUT IT IN A BOX, AND SHIP IT BACK .THAT'S WHY THERE'S A THREE DAY INSPECTION. I DON'T WANT TO HEAR YOUR SH.T.OKAY? WARN, ALL YOU LIKE, WE SELL GUNS ALL DAY EVERY DAY, AND THERE'S NO ONE HERE TO PLAY WITH THE GUNS, WE DO A VISIUAL , RUN A SWAB DOWN THE BORE AND SELL THEM. WE'RE NOT A REPAIR SHOP, FOR EVERY F..KING CRY BABY LIKE YOU, THERE 25 PEOPLE STANDING IN LINE TO BUY OUR GUNS , SO GROW UP AND SEND IT BACK! CRY BABY!

WOULD YOU TRUST THESE GUYS TO SEND YOU A REFUND AND IF SO DO YOU THINK IT WOULD COME IN ATIMELY MANNER.
MY DEALER IS 45 MINTUES FROM MY HOUSE IT IS NOT WORTH THE AGGRAVATION TO RETURN THIS GUN BY THIS GUYS NASTY REMARKS I CAN TELL HE IS AN EXCITABLE PERSON AND WOULD MAKE ME WAIT ALONG TIME FOR A REFUND PLUS HE PROBABLY WOULD NOT AGREE THAT HE DID ANYTHING WRONG AND NOT GIVE ME A FULL REFUND. THE ONY THING TRUE ABOUT THE GUN IS THAT THE WOOD IS IN GOOD SHAPE BUT THERE IS FRECKLED RUST THAT CAN BE CLEANED UP BUT HSOULD HAVE BEEN MENTIONED AS WELL . THIS SAME GUY ONCE TOLD ME HE CAN LOOK DOWN A DIRTY BORE AND GIVE AN ACCURATE DESCRIPTION TO ITS CONDITION BECASUE HE HAS BEEN DOING THIS FOR 35YRS. HE SAYS HE HAS 25 PEOPLE WORKING THERE BUT YET AFTER I SEND MY PAYMENT AND FFL ON THE 17TH OF JANUARY I DID NOT GET ANY ANSWERS AS TO WHAT WAS GOING ON WITH MY GUN WAS IT SHIPPED DID HE GET THE PAYMENT AND FFL? IS THERE ANY PROBLEMS . HE SHOULD HAVE RECIEVED PAYMENT ON THE 19TH AND I SSENT HIM E-MAIL COPIES OF MY DEALERS FFL AS WELL AS HIS WEBSITE AND A HARD COPY WAS SENT . GUN DID NOT ARRIVE UNTIL THE 30TH AND THE GUY FINALLY SENDS ME THE TRACKING NUMBER ON THE 3OTH, YEP HE SENT THE INFO AFTER THE GUN ALREADY ARRIVED . TOOK THEM 10 DAYS TO SHIP TO A PLACE THAT EVERYONE SHIPS IN TWO DAYS. I REQUESTED HIS PHONE NUMBER HE WOULD NOT PROVIDE IT IN FACT I FOUND MORE INFO IN THIS WEBSITE ABOUT HIM THAN I WAS ABLE TO FIND ON MY OWN .

POOR COMMUNICATION ON THEIR PART ALL 25 OF THEM , GUN WAS MISREPRESENTED OR AT THE VERY LEAST THEY NEW THE GUN HAD BEEN MESSED WITH AND EXTAR HOLES SHOULD ALWAYS BE DISCLOSED , HOW MANY PEOPLE HAVE SEEN A FIVE HOLE SCOPE MOUNT ?

Mossberg collector
New City, New York
U.S.A.

This report was posted on Ripoff Report on 02/02/2008 08:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Twin-Oak-Arms-John-S-Burda/East-Granby-Connecticut-06026-9744/Twin-Oak-Arms-John-S-Burda-FIREARM-GROSSLY-MISREPRESENTED-East-Granby-Connecticut-305620. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

mr cry baby had a bad hair day

AUTHOR: JOHN - (United States of America)

buyer was given the option to ship gun back for a full refund, including shipping. three inspection on all guns , and parts sold. any item can be returned for a refund, no reason given.

 Ad stated that the rifle had holes drilled for a scope..buyer didn't like the location or number of holes..  that's his preference. Just return the gun for a refund..Why cry to the whole world that you had a bad hair day. Typical New York whinning , yuppie cry baby, who wants the world to know he was viloated by the purchase of a rifle, and being a bad hair day, couldn't take the overall stress of such a traumatic experience! Mr. cry baby, you related to CHUCKIE SCHUMER? What have we learned from all this? don't sell anything to mr. cry baby,,,he'll attempt to trash you if he's having a bad hair day!Maybe if he changed the color of his lip sick he'd feel better today!  Possibly a shopping trip to get a new purse would brighten up his day ... cry on you Wussie!...jb
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#2 Author of original report

LAST AND FINAL COMMUNICATION TO TWIN OAKS

AUTHOR: Mossberg collector - (U.S.A.)

ANOTHER E-MAIL FORM TEIN OAKS in reply to my e-mail sating i don't trust them to send me a refund after that e-mail i got from them .
Twin oaks JB

You have a three day inspection, that means that if you don't like it put it in a box, and sent it back, We buy estate guns by quantity, and sell in large numbers, if you want kiss a*s service go to Walmart. And your a*****e friend in California, has dumped on just about everyone he has ever bought anything from; and everyone in the Bussiness knows about Mr. Charlie Santoni! Mr. DirtBag, himself, so if you want to be in the same category as him, go get in bed with him, by the way MR. Dirt Bag, himself has been banned from several gunsites on the internet for the rude behavior, and his threats! I have people standing in line for my guns, if a few feel bad, tough s**t,they were given the same option as you! You were given an option to return the gun for a refund, if you want to be a yuppie, whinning , crybaby VICTIM for the rest of your life , go ahead, I'm too busy making the other 6000 customers happy! good luck cry baby!..j.b.

"GunsAmerica Member: MOSSBERG1 (Verified)" wrote: wow,
you just admitted that you don't inspect the guns you sell for function or safety , why doesn't that suprise me . no need for name calling we are adults aren't we well maybe you are not. i don't know as i have never met you . i don't trust you to send me a full refund with shipping included after this response so i will just be reselling the gun with an accurate and professional , HONEST description with no misleading or lack of information . my buyer will know excatly what they are getting before they buy it becasue i will tell them the Truth the whole truth and nothing but the truth . maybe one day you will come across that five hole scope mount that nobody makes. i am not a gunsmith but even i have seen enough to know that was probably drilled and tapped buy an ametuer for a weaver n mount. my guess is you have been playing (your words ),(something i don't do is put the words playing and guns together) with guns for 34 years and selling them for one am i right ?. i found
another unhappy customer of yours from california, funny thing is he had the exact same problem with you .
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#3 Author of original report

complaint correction

AUTHOR: Mossberg collector - (U.S.A.)

i made an error there are not 25 employees working for him so disregard any comments referring to that . he stated he had 25 potential buyers in waiting .
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#4 Author of original report

twin oak arms ripoff pictures of gun

AUTHOR: Mossberg collector - (U.S.A.)

anyone can e-mail me for pictures of this gun or you will see it ofr sale very soon on gunbroker
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