- Report: #215022
Report - Rebuttal - Arbitrate
Complaint Review: Twins Van Lines
Twins Van LinesRockville, Maryland U.S.A.
Twins Van Lines Moving Company Ripoff! Quoted 3200 for move charged $7000 Late delivery Rockville Maryland
*Consumer Comment: Twins is a Classic Scam Mover
*Consumer Comment: Estimates are not Definite - That's why it's called an ESTIMATE!
They indicated that they would deliver to my home on Monday....they called on Monday and said that they couldn't deliver until Tuesday ...then Tuesday morning said it would be Wednesday - after complaining - they did agree to deliver it Tuesday afternoon. The truck arrived at my home - (again a Ryder)....two men who told me that they had been on the road for 14 hours and had another delivery that day after mine - unloaded the furniture - there was some damage but not to anything real expensive so I didn't say anything..then their truck broke down in the middle of my street blocking traffic for over two hours during rush hour...this whole event was a moving nightmare - the loaders and unloaders were very nice and kind - but they killed me with kindness - and then charged me over twice what they quoted - and were late on top of that....
I sent an email to them a month or so after the move - but got absolutely no response. I would never recommend this company to anyone - have found out since that you never pay up front - that rental trucks like Ryder generally indicate a fly by night company - and that quotes generally are binding unless you add more furniture at the last minute to the move. A Very Expensive lesson for me!
This report was posted on Ripoff Report on 10/10/2006 09:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Twins-Van-Lines/Rockville-Maryland-20847/Twins-Van-Lines-Moving-Company-Ripoff-Quoted-3200-for-move-charged-7000-Late-delivery-215022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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