- Report: #215022
Report - Rebuttal - Arbitrate
Complaint Review: Twins Van Lines
Twins Van LinesRockville, Maryland U.S.A.
Twins Van Lines Moving Company Ripoff! Quoted 3200 for move charged $7000 Late delivery Rockville Maryland
*Consumer Comment: Twins is a Classic Scam Mover
*Consumer Comment: Estimates are not Definite - That's why it's called an ESTIMATE!
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They indicated that they would deliver to my home on Monday....they called on Monday and said that they couldn't deliver until Tuesday ...then Tuesday morning said it would be Wednesday - after complaining - they did agree to deliver it Tuesday afternoon. The truck arrived at my home - (again a Ryder)....two men who told me that they had been on the road for 14 hours and had another delivery that day after mine - unloaded the furniture - there was some damage but not to anything real expensive so I didn't say anything..then their truck broke down in the middle of my street blocking traffic for over two hours during rush hour...this whole event was a moving nightmare - the loaders and unloaders were very nice and kind - but they killed me with kindness - and then charged me over twice what they quoted - and were late on top of that....
I sent an email to them a month or so after the move - but got absolutely no response. I would never recommend this company to anyone - have found out since that you never pay up front - that rental trucks like Ryder generally indicate a fly by night company - and that quotes generally are binding unless you add more furniture at the last minute to the move. A Very Expensive lesson for me!
This report was posted on Ripoff Report on 10/10/2006 09:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Twins-Van-Lines/Rockville-Maryland-20847/Twins-Van-Lines-Moving-Company-Ripoff-Quoted-3200-for-move-charged-7000-Late-delivery-215022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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