• Report: #1135385

Complaint Review: Txu energy

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  • Submitted: Tue, April 01, 2014
  • Updated: Fri, April 04, 2014

  • Reported By: Amber — Tyler Texas
Txu energy
Nationwide USA

Txu energy Deposit ripoff Nationwide

*UPDATE Employee: TXU Energy Deposit ripoff Nationwide

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I'm so disappointed with txu energy. They charge you like crazy every month. Also I paid a 556 deposit to get theor service. In march I was told my contract was about to be up and I needed to renew and two different people told me. So I called a few weeks later and had to talk to an oversees lady and she told me it didn't. Well I assumed  she didn't know what she was talking about since two people told me it was up. So they charged me 295 dollars for early cancelation and I call today and they say since I was told by a forigner that it didn't they can't reimburse me my money. I am so disappointed in txu I just want my money.


This report was posted on Ripoff Report on 04/01/2014 11:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Txu-energy/nationwide/Txu-energy-Deposit-ripoff-Nationwide-1135385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

TXU Energy Deposit ripoff Nationwide

AUTHOR: TXU Energy - ()

Amber - We apologize for any inconvenience this has caused and would appreciate the opportunity to address your concerns. If you don’t mind emailing us at SocialMedia@txu.com along with your TXU Energy account number and best contact number we will investigate what took place and reach out to you. ^LH 

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