• Report: #1146430

Complaint Review: U Can Do It Inc

  • Submitted: Tue, May 13, 2014
  • Updated: Tue, May 13, 2014

  • Reported By: Mr Harris — Upsala Alabama
U Can Do It Inc
Nationwide USA

U Can Do It Inc Lime Cellular System Does Not Work Eatontown Nationwide

*Author of original report: System Payment

*REBUTTAL Owner of company: Outstanding Bills

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Purchased Lime Cellulars Platform first quarter 2014. We have had nothing but problems with the system and the owner and managent. Based on our experience we found that Lime Cellular does not back it's promises and it's white label systm is full of bugs. Every month for the 3 months we were with them we had trouble with the system not working properly which caused a loss of customers for us. In my last conversation with their CEO he said quote  "he can not give refunds or credits to everyone for every problem that occurs". So regardless of the fact that we have been continuing to have problems with the system Lime Cellular is not prepared to refund or support us for future problems. The problem is the problems never stopped. Other issues was, trying to learn their system was impossible as they do not offer enough supportive information. All of our problems were caused by their lack of educating besides continuos system problems. I would warn anyone who is considering this company as viable alternative to mobile marketing to stay clear away from them. They lack integrity from the top on down. I feel ripped off and regardless of how I feel,they seem not to care. Is this the kind of company you want to be associated with?


This report was posted on Ripoff Report on 05/13/2014 05:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/U-Can-Do-It-Inc/nationwide/U-Can-Do-It-Inc-Lime-Cellular-System-Does-Not-Work-Eatontown-Nationwide-1146430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

System Payment

AUTHOR: Mr Harris - ()

System payment was only slow because the system never worked properly ever. Whenever we requested help, all we were treated like we were an unwanted tollerance. If the system worked as it should have payment would have always been timely. In the end we feel ripped off.

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#2 REBUTTAL Owner of company

Outstanding Bills

AUTHOR: limecellular - ()

Dear,

Lime is being used by 30,000 merchants in 5 diffrent countries in the past 7 years.

As for this case, Mr Harris used our system for over 4 months, we conducted 2 hour long 1-on-1 screen shares to educate him on how to use our system. Every account also has full access to our built-in resource center with Q&A, videos and more...

We were very patient with your outstanding bills, we heard that "you lost your credit  card" "you are waiting for payment from your client" and many more... It came to the point that we could no longer keep the account open due to non-payment.

We never recieved a cancellation or a refund request. The opposite, you kept asking us to keep it open and promised that you will pay.

I am sorry you feel this way but we did the best we could.

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