U-HAUL Fisher Towing # 014635 Another Consumer Ripped-off, Scammed and Fraudulently billed by U-HAUL Fisher Towing Monroe Washington

On October 22, 2008 I agreed to rent a U-Haul rental truck from U-Haul Fisher Towing at the base rental rate of $29.95 plus $0.79 per mile, agreeing to refuel it to the existing level at time of rental, clean it out and return it prior to 9:00 am the following morning as they had it rented out then.

I used the truck for a total of 41.6 miles. Cleaned it out, refueled it at the Fryelands Blvd Shell at 9:47p.m. (for which I have the sales receipt) and returned the truck to Fisher Towing around 10:00pm that same night.

The next day I get a text message on my phone that my "U-Haul Rental is now overdue", when it had been returned undamaged, re-fueled, cleaned out, parked on the premises and the key put in their designated drop box the previous evening.I called several times, ,my call was neither taken nor returned. I drove there thinking the truck had been stolen and I would need to file a police report. Upon getting there I was told - "Oh we do that to everybody."

Well that was just a preview of coming attractions- instead of billing me the $69.29 this should have been, the Fishers tacked on

a $26.91 cleaning charge
a $57.50 fuel charge (for 42 miles????)
and billed my card $153.61 for what was a legitimate $69.29 transaction

My husband called and tried to talk to these people. Mrs Fisher admitted to him that the truck got 8-10 miles per gallon. When he told her we had a receipt for the gas she hung up on him. Obviously this is their typical MO and just the way they "do business".

Scammed
Monroe, Washington
U.S.A.