- Report: #392433
Report - Rebuttal - Arbitrate
Complaint Review: U-HAUL Fisher Towing 014635
U-HAUL Fisher Towing 014635415 E Fremont Street Monroe, Washington U.S.A.
U-HAUL Fisher Towing # 014635 Another Consumer Ripped-off, Scammed and Fraudulently billed by U-HAUL Fisher Towing Monroe Washington
*Consumer Comment: UHAUL blames the customer before themselves
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I used the truck for a total of 41.6 miles. Cleaned it out, refueled it at the Fryelands Blvd Shell at 9:47p.m. (for which I have the sales receipt) and returned the truck to Fisher Towing around 10:00pm that same night.
The next day I get a text message on my phone that my "U-Haul Rental is now overdue", when it had been returned undamaged, re-fueled, cleaned out, parked on the premises and the key put in their designated drop box the previous evening.I called several times, ,my call was neither taken nor returned. I drove there thinking the truck had been stolen and I would need to file a police report. Upon getting there I was told - "Oh we do that to everybody."
Well that was just a preview of coming attractions- instead of billing me the $69.29 this should have been, the Fishers tacked on
a $26.91 cleaning charge
a $57.50 fuel charge (for 42 miles????)
and billed my card $153.61 for what was a legitimate $69.29 transaction
My husband called and tried to talk to these people. Mrs Fisher admitted to him that the truck got 8-10 miles per gallon. When he told her we had a receipt for the gas she hung up on him. Obviously this is their typical MO and just the way they "do business".
This report was posted on Ripoff Report on 11/18/2008 01:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/U-HAUL-Fisher-Towing-014635/Monroe-Washington-98272/U-HAUL-Fisher-Towing-014635-Another-Consumer-Ripped-off-Scammed-and-Fraudulently-billed-392433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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