• Report: #426662

Complaint Review: U Haul

  • Submitted: Fri, February 20, 2009
  • Updated: Tue, February 24, 2009

  • Reported By:Burnaby British Columbia
U Haul
1104 Clarke Drive Vancouver, British Columbia Canada

U Haul uses their contract to rip off consumers Vancouver British Columbia

*UPDATE Employee: U-Haul cares about your concerns

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I rented a 3/4 ton van from U - Haul. I drove a total of 47.2 kilometers. I put 5.65 Liters of gas in the vehicle to pay for my gas usage. They put in an additional 7 Liters of gas and charged me $40.50 for it. Saying that I failed to fill up their vehicle. The vehicle was not full when I rented it! It's not reasonable to use up 12.65 Liters of gas to go 47.2 Kilometers. The load I carried was not excessive... 12 boxes weighing about 15 lbs each! The total trip took about 2 and a half hours to do! I am totally pissed off at them. The clerk (jerk) was rude and said that I could take them to court but they would win anyways because I signed a contract with them. The contract allows them to charge me $30.00 for this service. Then he challenged me to sue and assured me I would not win, "many people tried". Don't rent from these arrogant people and eventually they'll go broke and die.

Leslienelson
Burnaby, British Columbia
Canada

This report was posted on Ripoff Report on 02/20/2009 04:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/U-Haul/Vancouver-British-Columbia-V5L-3K3/U-Haul-uses-their-contract-to-rip-off-consumers-Vancouver-British-Columbia-426662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on U Haul

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

U-Haul cares about your concerns

AUTHOR: Maria P. - (U.S.A.)

Dear Leslie Nelson,
My name is Maria Palmisano and I am with U-Haul International. First I would like to offer my apology for any rude service you received from our U-Haul Dealer. We realize rudeness is never an excuse in any situstion I would like to address your concerns and offer a resolution. Please contact me at maria_palmisano@uhaul.com and provide me with your email address where I can contact you.
Thank you and I hope to hear from you soon.
Sincerely,
Maria Palmisano
U-Haul International
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X