U. S. Bank continues to put my account in the negative after an unauthorized withdrawl by another company. Saint Joseph Missouri

Charging an NSF fee for their $8 daily OD balance fee is unfair in my books. Normally it's a no-no to charge a fee on a fee, except for maybe *once* on a credit card where a fee of somekind puts the account balance over the limit, and then you get an overlimit fee.

If they hadn't refunded you, I would have suggested that you complain to the OTC.

On Sept. 19, I talked to some people in the corporate offices in Ohio who credited all but 2 of the 12 overdraft charges they had assessed to me back to the account.

I'm still going to close the account because the local branch of the bank is the poster child for how not to treat your customers. For over a week they either refused to tell us why they were taking our money out of the account, or simply wouldn't talk to us. They were always much too busy to address our problem. In fact, inspite of the emails I sent to the corporate office explaining the way the local branch has treated us, and knowing that these emails were forwarded to the local branch, we have heard absolutely nothing from the local branch.

On Sept. 19, I talked to some people in the corporate offices in Ohio who credited all but 2 of the 12 overdraft charges they had assessed to me back to the account.

I'm still going to close the account because the local branch of the bank is the poster child for how not to treat your customers. For over a week they either refused to tell us why they were taking our money out of the account, or simply wouldn't talk to us. They were always much too busy to address our problem. In fact, inspite of the emails I sent to the corporate office explaining the way the local branch has treated us, and knowing that these emails were forwarded to the local branch, we have heard absolutely nothing from the local branch.

On Sept. 19, I talked to some people in the corporate offices in Ohio who credited all but 2 of the 12 overdraft charges they had assessed to me back to the account.

I'm still going to close the account because the local branch of the bank is the poster child for how not to treat your customers. For over a week they either refused to tell us why they were taking our money out of the account, or simply wouldn't talk to us. They were always much too busy to address our problem. In fact, inspite of the emails I sent to the corporate office explaining the way the local branch has treated us, and knowing that these emails were forwarded to the local branch, we have heard absolutely nothing from the local branch.

On Sept. 19, I talked to some people in the corporate offices in Ohio who credited all but 2 of the 12 overdraft charges they had assessed to me back to the account.

I'm still going to close the account because the local branch of the bank is the poster child for how not to treat your customers. For over a week they either refused to tell us why they were taking our money out of the account, or simply wouldn't talk to us. They were always much too busy to address our problem. In fact, inspite of the emails I sent to the corporate office explaining the way the local branch has treated us, and knowing that these emails were forwarded to the local branch, we have heard absolutely nothing from the local branch.

I had two unauthorized charges appear on my US Bank account around Memorial Day. They can investigate whether or not your charge was actually authorized and temporarily credit your account so you won't go negative during the investigation.