- Report: #502919
Report - Rebuttal - Arbitrate
Complaint Review: U. S. Fidelis
U. S. Fideliswww.usfedlis.com Internet United States of America
U. S. Fidelis Car Warranty Worned to the bone! Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I had brought 2 warranties from US Fidelis. The first for my wife. That was for her Jeep. She had so many problems with US Fidelis that she bought another vehicle. then made a complaint with then BBB. With their help her contact was canceled and some funds returned. Now I was second insured. I had transmission noise. So I was traveling to MS and my transmission was slipping. So I when to a shop in Vicksburg Ms. They contacted US Fidelis claims dept. Then the waiting began. Thursday 9a.m I was told to gather up my schedule maintenace records then shop would fax to them. Well shop spent hours calling and faxing at 430 p.m and 5 phone calls. I was told that I was missing 1 maintence record and without that they would decline to cover anything. I complained that it was my transmision not my engine, but it didn't make any differance.
Friday I recalled were I did my missing oil change. I was stationed near Boliing AF Base in Va. Their auto skill shop faxed me my missing oil change. I then when back to shop 9:00 am. They faxed missing sheet 3 times. At 4:45 I called and transmission was approved pending what mechanic sent as estimate. My vehice was schedule to be worked on Monday. Suprise came that afternoon. Us Fidelis was only covering $1700. and total was $2161. I was to cover balance. I signed up for no deductable. Yet I had too pay. I was to pay $461 Now I'm not from this area and I took 2 days off from work @ 160 per day and 2 motels at $45, a day. I called US Fidelis and made complaint. I was informned the they only pay fair market value for what my vechicle worth. I was not offered those extra's that the commercials says. I was also told that I can't use warranty anymore. I feel that I was ripoff. It present my transmission service cost me $461 + 320+ 90 = $871 plus cost of policy each month. The commerical says you pay nothing. I plan to cancel this policy. Since they won't cover anything else. I will make a complaint with BBB too.
This report was posted on Ripoff Report on 10/01/2009 06:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/U-S-Fidelis/internet/U-S-Fidelis-Car-Warranty-Worned-to-the-bone-Internet-502919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.