- Report: #354737
Complaint Review: U Turn Vending
| U Turn Vending 1460 Commerce Way
Idaho Falls, Idaho U.S.A. |
|
U Turn Vending, U Turn Vending-A colossal rip off of an overpriced,over hyped business! Idaho Falls Idaho
*General Comment: Marketing. Location. Charity. Advertisement. Knowledge.
*Consumer Suggestion: Suggestions for getting into the vending business.
*UPDATE EX-employee responds: All true stay far far away
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Right from the start my wife & I were leary of the high cost of the machines, but we were reassured by our sales rep, don't worry, you'll make your investment back within 6 months to a year. Were we stupid. We fell for every line we were told, and actually believed the hype about how simple yet profitable this bulk candy vending business is.
After laying out over $17000 just for 36 machines & shipping, they then sat in a storage unit for 3 months waiting for the company locator to become available to place our machines. That's another $80 per machine to have them located. What a joke that was! This guy didn't spend any more than 3 minutes at a place to try and put a machine there. I know, I was with him on one occasion. I kept questioning the location, and he would tell me to trust him, he knew what he was doing. He sure did. He made a lot of money off of us, and left us with some absolutely terrible locations.
Within the first month we had a machine stolen, and 2 more were emptied of candy without a nickel to show for it. Within about 4 months we had to remove almost half of our machines because the owners no longer wanted them in their place of business.
The reason we paid to have them "professionally" located was because we felt we didn't know how to do that. Well, neither did the locator, who by the way was considered the best U Turn had to offer.
We paid $450 per machine. ( list price is $799) These things are no way near worth that. They are by far the most expensive bulk candy machines on the market, with virtually no re-sale value. I know, I've been trying to sell them for over half a year with only pathetic offers of $100 per machine. I recently found out that now U Turn is undercutting their own sales reps by selling them directly to customers for $399. Isn't that great for all of us who paid $450, or even $500 each? Another indication of how these people operate.
Now for the parts of the machines themselves:
The cannisters crack a lot. They are very expensive to replace. If you don't replace them, the candy inside will go stale quickly.
The coin mechanisms break or jam frequently.
The so called "freshness seal" basically starts to disintegrate within six months, which again ,makes the machine look bad.
The paint on the machines chips very easily, which of course makes the machine look terrible.
Just look at ebay to find these U Turn vending machines, specifically the Eliminators, and Terminators and you'll find how little value they have.
On the company's website is a little automatic calculator that shows how much money is to be made with each vend. What the little calculator doesn't show is how much the product to put in the machine costs. Candy, and especially peanuts, cashews, almonds, are very, very expensive. When considering the cost of getting into this business, they never really fully explain how much money it costs to buy the candy. Believe me, it's a lot more than you could imagine.
After a year and a half in this business, it would seem to me that one would have to have a very large number of machines to make any "serious" money in bulk candy vending. Any small number just isn't worth the cost of product, the cost of gas servicing the accounts, and the cost of possible breakage associated with any vending machine
If a person wanted to get into this business, I highly recommend a much less expensive machine to do it, as there are many, many such machines on the market that won't take your life savings away trying to make it in the vending business!!!
Jonathon
Helendale, California
U.S.A.
This report was posted on Ripoff Report on 07/23/2008 12:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/U-Turn-Vending/Idaho-Falls-Idaho-83401/U-Turn-Vending-U-Turn-Vending-A-colossal-rip-off-of-an-overpricedover-hyped-business-I-354737. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 General Comment
Marketing. Location. Charity. Advertisement. Knowledge.
AUTHOR: Estimated Prophet - (United States of America)
SUBMITTED: Thursday, March 04, 2010
#2 Consumer Suggestion
Suggestions for getting into the vending business.
AUTHOR: Gil - (U.S.A.)
SUBMITTED: Tuesday, March 24, 2009
Please understand that the vending business is not a get-rich-quick-scheme by any means. Like any business, you must make it happen. There is a learninjg curve that everyone must go through. One mistake that I made with another location was to place candy that I personally liked. instead of what the client wanted. This evidently back-fired at me - another part of the learning curve.
One problem that I have with my U-Turn machines is in reference to the time that it takes to service each one. I can spend approximately 20-30 minutes to service each machine. However, I have noticed that the greatest time is spent on "counting " the money that each machine generates. I count the money on each machine at each location where I also give a commission. This counting process takes approximately 10-13 minutes of unproductive time. In order to solve this lost time, I am going to purchase an electronic counting machine that can do the same work in just a few seconds.
I am not dissatisfied wiht U-Turn or any other candy machine manufacturer. I have learned that every single type of machine has good and bad qualities - no single type of machine is free of imperfections. What one lacks the other type has. U-Turn machines have plastic parts, however, they can generate higher incomes because of its selection capabilities, than any other type of machines. 1800 Vending, or "Pure Energy Vending", has one of the strongest coin mechanisms in the market and they are almost jam-proof, but lack in selection capabilities. Mentos vending lacks in selection capabilities but offers a high traffic flow when you supply the potential customer with different types of the "New Filled Center" gum. Altoids machines basically offer the same and lack the same.
Please contact me if you or any other U-Turn customer would like to sell me various of your machines, at AlienCapsule@yahoo.com Thank you.
#3 UPDATE EX-employee responds
All true stay far far away
AUTHOR: Former Salesman - (U.S.A.)
SUBMITTED: Monday, February 23, 2009

