• Report: #226311

Complaint Review: UCC Total Home Aka Direct Buy

  • Submitted: Tue, December 19, 2006
  • Updated: Fri, July 31, 2009

  • Reported By:Jacksonville Florida
UCC Total Home Aka Direct Buy
3577 Cardinal Point Drive Jacksonville, Florida United States of America

UCC Total Home Aka Direct Buy They are a complete rip off! Jacksonville Florida

*Consumer Comment: Compared and saved

*Consumer Comment: I will admit

*Consumer Comment: I will admit

*Consumer Comment: I will admit

*Consumer Comment: I will admit

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During the showroom tour, the owners father stated that they could beat my quote on kitchen cabinets by over $8000 - he would guarantee it. My price on my cabinets would be only $5000. When I asked them to draw up the design as it was laid out by Home Depot (the other bid) their price came in at $18000. I told them and wrote to them stating that I did not want to be a part of their decetful business practices. They refused to give a quote to me until after the three days of the contract writing and told me when my quote came in high that it did not matter that "they had gotten me" and I could not get out of the contract (despite their lies).

I'm a single mother, highly educated, but yet I am being bullied by these decetful people. They should not be allowed to practice anywhere and all laws should protect the individual consumers against their lies! I would love to see the State of Florida take on this company - I would gladly help!

Stephanie Jacksonville, Florida
U.S.A.

This report was posted on Ripoff Report on 12/19/2006 04:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/UCC-Total-Home-Aka-Direct-Buy/Jacksonville-Florida-32257/UCC-Total-Home-Aka-Direct-Buy-They-are-a-complete-rip-off-Jacksonville-Florida-226311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Compared and saved

AUTHOR: Melissa - (U.S.A.)

Compared to 4 other companies I looked into, I did save by getting my kitchen cabinets through Direct Buy. We have not made up for our 3 year membership yet, but we are very close, and we've only been members for 1 year.
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#2 Consumer Comment

I will admit

AUTHOR: Thomas - (U.S.A.)

that I do not know what "highly educated" means, but I do know that when someone wants me to part with... mmmm.... $4000? they had better offer some concrete information and evidence proving what they will deliver and when .... not simply perform [verbal] hand waving...

So if you paid $4000 (membership $ guess based on other Direct Buy complaints here) and they claim an $8000 savings it is really only a $4000 net savings? Faith and trust for a 'maybe' $4000 savings on a $13000 Home Depot bid....

BUT UCC Total Home bid is really $18000...?? So you pay $17000 at HD including the UCC membership ripoff or you pay UCC a total of $22000.... still not a hard choice, is it? Especially considering the many complaints about Direct Buy's customer (dis)service....

Well.... maybe you want to reconsider how you should conduct your future business? It is (or was) your money.
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#3 Consumer Comment

I will admit

AUTHOR: Thomas - (U.S.A.)

that I do not know what "highly educated" means, but I do know that when someone wants me to part with... mmmm.... $4000? they had better offer some concrete information and evidence proving what they will deliver and when .... not simply perform [verbal] hand waving...

So if you paid $4000 (membership $ guess based on other Direct Buy complaints here) and they claim an $8000 savings it is really only a $4000 net savings? Faith and trust for a 'maybe' $4000 savings on a $13000 Home Depot bid....

BUT UCC Total Home bid is really $18000...?? So you pay $17000 at HD including the UCC membership ripoff or you pay UCC a total of $22000.... still not a hard choice, is it? Especially considering the many complaints about Direct Buy's customer (dis)service....

Well.... maybe you want to reconsider how you should conduct your future business? It is (or was) your money.
Respond to this report!
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#4 Consumer Comment

I will admit

AUTHOR: Thomas - (U.S.A.)

that I do not know what "highly educated" means, but I do know that when someone wants me to part with... mmmm.... $4000? they had better offer some concrete information and evidence proving what they will deliver and when .... not simply perform [verbal] hand waving...

So if you paid $4000 (membership $ guess based on other Direct Buy complaints here) and they claim an $8000 savings it is really only a $4000 net savings? Faith and trust for a 'maybe' $4000 savings on a $13000 Home Depot bid....

BUT UCC Total Home bid is really $18000...?? So you pay $17000 at HD including the UCC membership ripoff or you pay UCC a total of $22000.... still not a hard choice, is it? Especially considering the many complaints about Direct Buy's customer (dis)service....

Well.... maybe you want to reconsider how you should conduct your future business? It is (or was) your money.
Respond to this report!
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#5 Consumer Comment

I will admit

AUTHOR: Thomas - (U.S.A.)

that I do not know what "highly educated" means, but I do know that when someone wants me to part with... mmmm.... $4000? they had better offer some concrete information and evidence proving what they will deliver and when .... not simply perform [verbal] hand waving...

So if you paid $4000 (membership $ guess based on other Direct Buy complaints here) and they claim an $8000 savings it is really only a $4000 net savings? Faith and trust for a 'maybe' $4000 savings on a $13000 Home Depot bid....

BUT UCC Total Home bid is really $18000...?? So you pay $17000 at HD including the UCC membership ripoff or you pay UCC a total of $22000.... still not a hard choice, is it? Especially considering the many complaints about Direct Buy's customer (dis)service....

Well.... maybe you want to reconsider how you should conduct your future business? It is (or was) your money.
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