• Report: #31509

Complaint Review: UHAUL, LIFE STYLE AUTO SALES

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  • Submitted: Mon, September 30, 2002
  • Updated: Fri, March 10, 2006

  • Reported By:ORCUTT CA
UHAUL, LIFE STYLE AUTO SALES
711 N. BROADWAY Santa Maria, California U.S.A.

UHAUL, LIFE STYLE AUTO SALES rip off scam con artists SAanta Maria California

*Consumer Comment: Same thing happened to me

*UPDATE Employee: one unfair and dishonest company

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MY PARENTS WANTED TO MOVE THEIR BELONGINGS FROM THE

CENTRAL COAST UP TO THE BAY AREA, SO MY MOM ASKED ME TO

SECURE A UHAL TRUCK WITH MY DIRECT MERCHANTS BANK CREDIT

CARD. I CALLED RUFUS AT UHAL/ LIFE-STYLE AUTO SALES AND

GAVE HIM MY CREDIT CARD NUMBER TO SECURE A RENTAL. THE

ONLY WAY MY CARD WAS SUPPOSED TO BE BILLED WAS IF MY

PARENTS CANCELLED THE RENTAL, THEN I WOULD OWE THE

DEPOSIT OF $100.00.

MY PARENTS CAME DOWN AND MOVED THEIR BELONGINGS WITH THE

UHAL TRUCK THAT I SECURED WITH MY CARD. THEY DROPPED THE

TRUCK OFF IN LIVERMORE, CA. AND PAID THEIR DEBT IN CASH.

I RECEIVED MY CREDIT CARD STATEMENT A COUPLE OF WEEK

LATER AND THERE WAS A CREDIT FOR $722.00 FROM UHAL. ON

MY NEXT STATEMENT THERE WAS A CHARGE FOR $722.00 FROM

UHAL TO ZERO OUT THE BALANCE. LITTLE DID I KNOW THAT

THEY WERE GOING TO CHARGE ME $722.00 ONE MORE TIME TO

MAKE IT LOOK LIKE I NOW WAS PAYING WHAT I OWE.

UHAL WAS NOT SUPPOSED TO CHARGE ANYTHING TO MY CARD IN

THE FIRST PLACE, BUT LET'S SAY I DID OWE FOR THE RENTAL

OF THE TRUCK. THERE IS NO WAY IT WOULD COST $722.00 TO

RENT THE UHAL FOR THE 250 MILE TRIP FROM SANTA MARIA TO

LIVERMORE, CA. MY CREDIT CARD COMPANY (DIRECT MERCHANTS

BANK) HAS BEEN FIGHTING WITH UHAL FOR THE PAST YEAR OVER

THIS AND THESE BASTARDS ARE ACTUALLY DENYING THE CLAIM.

ROBERT
ORCUTT, California

This report was posted on Ripoff Report on 09/30/2002 05:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/UHAUL-LIFE-STYLE-AUTO-SALES/Santa-Maria-California-93454/UHAUL-LIFE-STYLE-AUTO-SALES-rip-off-scam-con-artists-SAanta-Maria-California-31509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Same thing happened to me

AUTHOR: Sherman - (U.S.A.)

The same thing happened to me, except we paid the $100 in cash, but they said they needed our atm/cred card number for it to go through and they wouldnt charge us on our ATM cause we already paid cash, but they ended up charing me out of my ATM checkings account leaving me with negatives in my bank cause i didnt have enough money in the bank. Now they said they cant retreive our information from 2 weeks ago and so i cant get my refund. i dont think they have authorization to take out that money wihtout letting u know first
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#2 UPDATE Employee

one unfair and dishonest company

AUTHOR: Confidential - (U.S.A.)

If Uhaul had competition they would have gone broke long ago. Unfortunately they are still around causing extreme heartache and chaos. A union was formed in this city with a vote of 45 for and 25 against. Of course what Uhaul is all about is stall, delay and appeal. They appealed their decisions to Washington D.C. and lost every single battle. May 26,2004 the Federal Labor Board trials reconvene after a Uhaul requested 60 day recess. Washington D.C. last decision was that we are a union. Uhaul is now hiring people out of employment agencies to replace the forty-two people fired for voting union after shutting down an eight million dollar repair facility and farming out 98 percent of the major repairs to show the government they were losing money. Anyway I am sure every complaint is valid as this is one dishonest company. Use Penske next time as their trucks are only a maximum of three years old.
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