UHAUL CORPORATE - UHAUL VIRGINIA REGIONAL OFFICE ABUSED BY U-HAUL DURING MY MOVE Phoenix Arizona

Shaquita, regardless of the situation, the problem is that you and the rest of you folks work at one of the worst companies out there. There are so many people I know in the moving industry that tell customers if they need to do a DITY - to NEVER use U-Haul unless they wish to (1) be ripped off, (2) take their life into their hands. How many people need to be killed using U-Haul??

We tell them to use companies already listed in this string and U-Haul would never be one of them. Given the recent safety record - no kidding....

I am Paul Clarke an ex employee of uhaul in Conyers GA. Let me give you a little history on me. I went to uhaul to work after moving from the north to the south.

Uhaul was close to my home and since being new, was perfect.

Going forward... I started working behind the counter as an customer service rep.

this is what I saw. Custumers being ripped off by a manager who would make up the store numbers by running customers credit card multiple times.


I worked there dor 6 months while I learned the area, made friends and established contacts. I Went to work on Jne 28 2008 and told them, I am not returning to work the next day! I asked the manager if my hours could be reduced, since I wanted to do something else, she told me why don't I quit now!

All this to say... I have been on the inside, spend the extra money to go somewhere else.

Consumers are not valued at uhaul and I'll tell anyone that. It is a culture which gets infected in new employees! Work there as a steping stone, treat your customers like a human being. Do Not Make A Career Out Of Uhaul.

In closing I'll say... Uhaul only cares about the money, not the $19.95 truck rental, but the .69cent/ 99cent a mile charge as well as the little sneeky things they do.

If you still do business with them after reading this, then it is a risk you went in knowing what could become. But should you, follow these guidelines:

Don't use a credit card. Pay the $100 required deposit. After all if you are not 100% satisfied, all you'll loose is 100 bucks.

If you are not satisfied, park the truck in the rental lot you picked it up from, drop the keys in the drop box and don't pay another red cent.

Sure they'll call and say what the are going to do, but the worse thay can do is put you on their do not rent again list. In that case, do the same as mentioned above, but get cousin jonny to rent it for you.

Don't spend your money where you are not respected.

I am Paul Clarke an ex employee of uhaul in Conyers GA. Let me give you a little history on me. I went to uhaul to work after moving from the north to the south.

Uhaul was close to my home and since being new, was perfect.

Going forward... I started working behind the counter as an customer service rep.

this is what I saw. Custumers being ripped off by a manager who would make up the store numbers by running customers credit card multiple times.


I worked there dor 6 months while I learned the area, made friends and established contacts. I Went to work on Jne 28 2008 and told them, I am not returning to work the next day! I asked the manager if my hours could be reduced, since I wanted to do something else, she told me why don't I quit now!

All this to say... I have been on the inside, spend the extra money to go somewhere else.

Consumers are not valued at uhaul and I'll tell anyone that. It is a culture which gets infected in new employees! Work there as a steping stone, treat your customers like a human being. Do Not Make A Career Out Of Uhaul.

In closing I'll say... Uhaul only cares about the money, not the $19.95 truck rental, but the .69cent/ 99cent a mile charge as well as the little sneeky things they do.

If you still do business with them after reading this, then it is a risk you went in knowing what could become. But should you, follow these guidelines:

Don't use a credit card. Pay the $100 required deposit. After all if you are not 100% satisfied, all you'll loose is 100 bucks.

If you are not satisfied, park the truck in the rental lot you picked it up from, drop the keys in the drop box and don't pay another red cent.

Sure they'll call and say what the are going to do, but the worse thay can do is put you on their do not rent again list. In that case, do the same as mentioned above, but get cousin jonny to rent it for you.

Don't spend your money where you are not respected.

I am Paul Clarke an ex employee of uhaul in Conyers GA. Let me give you a little history on me. I went to uhaul to work after moving from the north to the south.

Uhaul was close to my home and since being new, was perfect.

Going forward... I started working behind the counter as an customer service rep.

this is what I saw. Custumers being ripped off by a manager who would make up the store numbers by running customers credit card multiple times.


I worked there dor 6 months while I learned the area, made friends and established contacts. I Went to work on Jne 28 2008 and told them, I am not returning to work the next day! I asked the manager if my hours could be reduced, since I wanted to do something else, she told me why don't I quit now!

All this to say... I have been on the inside, spend the extra money to go somewhere else.

Consumers are not valued at uhaul and I'll tell anyone that. It is a culture which gets infected in new employees! Work there as a steping stone, treat your customers like a human being. Do Not Make A Career Out Of Uhaul.

In closing I'll say... Uhaul only cares about the money, not the $19.95 truck rental, but the .69cent/ 99cent a mile charge as well as the little sneeky things they do.

If you still do business with them after reading this, then it is a risk you went in knowing what could become. But should you, follow these guidelines:

Don't use a credit card. Pay the $100 required deposit. After all if you are not 100% satisfied, all you'll loose is 100 bucks.

If you are not satisfied, park the truck in the rental lot you picked it up from, drop the keys in the drop box and don't pay another red cent.

Sure they'll call and say what the are going to do, but the worse thay can do is put you on their do not rent again list. In that case, do the same as mentioned above, but get cousin jonny to rent it for you.

Don't spend your money where you are not respected.

To learn more about Uhaul's poor customer service and irresponsible safety practices, visit www.uhaulsafetyalert.org.

Hello world, this is Shaquita Nibblins it took me a while to gather all the imformation that i needed to be able to firmly say that i never spoke to this customer but i finnally got to the bottom of it all and i want to be the 1st to inform that this information about me is no where what is TRUE. I am not that type of person I would never speak to anyone as this article explained. i am a strong believer of customers always being right when dealing with the general public.
Fact: I am a very respectful individual, and i help put with everything that I cam, i have excellent customer service, and this article is just not me.
FACT: I am or was NOT the manager at uhaul every at any point in time that i worked there.
FACT: I left the company because of the MANGER Dasheca Lovette whos attitude whas so TERRIBLE as an employee you would ask yourself why dose uhual allow this type of person to be inchagre of its reginal office.
FACT: it was after i leflt uhaul that i just so happened one day to google my name to find this article, and so i had to go through an insider to get the information that i need which brings me to my next fact.
FACT: when this customers contract number was entered into the system my name Shaquita NIbblins never once came up on his file meaning that Never once spoke to this customer. However, remember Dasheca Lovette who i mentioned earlier in this article name did appear more than once, and it sould to me that she was trying to cover herself after speaking to this customer.

I sorry everyone but I just am not this person who this very upset customer wants me to be .

Thank you
Shaquita Nibblins