• Report: #996578

Complaint Review: UNEEDIT.COM

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  • Submitted: Mon, January 14, 2013
  • Updated: Mon, January 14, 2013

  • Reported By: onlineshopper29 — Arizona United States of America
UNEEDIT.COM
Internet United States of America

UNEEDIT.COM U NEED IT Suspicious Activity With Credit Card Charges To Questionable Products Internet

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Made an online purchase on U Need It's website (http://www.uneedit.com) on January 11, 2012 for a table priced at $8.60 and four chairs priced a $3.85/each. Paid with PayPal Express Checkout.

On January 14, 2012, received an email:

Good Morning,

Thank you for your recent order from UNEEDIT.com  The product you requested, 30''W x 72''L Granite White Plastic Folding Table had a typographical error on the pricing, the price should of read $51.60 each.  The product you requested, HERCULES Series 990 lb. White Designer Comfort Molded Folding Chair had a typographical error on the pricing, the price should of read $23.10 each.  Order 202050 was canceled and your account was refunded $23.85  In addition, please note, our current coupon code, which provides a 5% discount on all purchases made directly from our site, is PROMO13  We apologize for any inconvenience this may have caused you. We are very grateful for your business.

Sincerely,
Customer Service
cs@uneedit.com
877-264-2641
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Received another email from PayPal stating that there was a refund back to my account for the amount paid to U Need It.

Hours later, followed by a phone call and voice message from a customer service employee confirming of the cancellation and if I still wanted to make the purchase for my order with new pricing.

This whole situation was a little peculiar and suspicious. Not sure if I like them having my credit card and personal information. BIG difference in advertised price and "actual price" makes me wonder what their intentions are.

This report was posted on Ripoff Report on 01/14/2013 11:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/UNEEDITCOM/internet/UNEEDITCOM-U-NEED-IT-Suspicious-Activity-With-Credit-Card-Charges-To-Questionable-Product-996578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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