- Report: #261007
Complaint Review: UNIFIED SERVICES
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| UNIFIED SERVICES
Las Vegas, Nevada U.S.A. |
|
Unified Services UNIFIED SERVICES Winner of a trip to destination of choice & $1000 shopping spree! Ripoff Las Vegas Nevada
*UPDATE Employee: Response to Complaint
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I was called by a representative (male) of this company on the evening of Saturday (7-14-07) to inform me that I was among 50 individuals in Alabama to have won a promotional prize including: 1) a trip to the destination of my choice (including Las Vegas, NV). 2) an additional prize of $1000 shopping spree. The first rep's English was so broken, that I could not comprehend his words. I was then transferred to a rep in management who spoke better English and was more savvy. He again, ran me thru the promotional prize information and said that it would cost me only $1.97 to confirm my prize. He also said that this was a promotional to advance his company in the Alabama area. I was asked to give my creditcard info and when I declined, I was asked to give them my checking account info. I did not give him any info and proceeded to inform him that I am an Independent Associate with a very reputable and thorough company, which specializes in Identity Theft Protection. I asked him for additional information such as a website, any printed information, and a phone number coupled with his rep number and name. He said that they had no website or e-mail account and I told him that any reputable and established company has a website, a means to legitimize itself as well as promote itself. I toyyed around with this guy, which made him very aggitated. He started stumbling on his own words. I told him that I would call him back, once I ran an investigation about his company. I found your website, as a result.
Sophia
Andalusia, Alabama
U.S.A.
Sophia
Andalusia, Alabama
U.S.A.
This report was posted on Ripoff Report on 07/15/2007 02:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/UNIFIED-SERVICES/Las-Vegas-Nevada/Unified-Services-UNIFIED-SERVICES-Winner-of-a-trip-to-destination-of-choice-1000-shoppi-261007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Response to Complaint
AUTHOR: Michelle - (U.S.A.)
SUBMITTED: Thursday, August 23, 2007
Sophia,
We found your complaint against our company posted on ripoffreport.com.
Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, Internet and a weight loss supplement, which are also available to our customers.
Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.
The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.
Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.
Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.
The only reason a customer would be debited is because they failed to cancel in the allotted trial time period, which indicates to us they are satisfied with our services and want to continue receiving them.
Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.
If you have any further questions or comments please contact us at the e-mail address listed below.
Sincerely,
Unified Services
disputes@unifiedservicesonline.com
Customer Service (866) 904-7796
We found your complaint against our company posted on ripoffreport.com.
Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, Internet and a weight loss supplement, which are also available to our customers.
Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.
The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.
Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.
Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.
The only reason a customer would be debited is because they failed to cancel in the allotted trial time period, which indicates to us they are satisfied with our services and want to continue receiving them.
Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.
If you have any further questions or comments please contact us at the e-mail address listed below.
Sincerely,
Unified Services
disputes@unifiedservicesonline.com
Customer Service (866) 904-7796
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