• Report: #274318

Complaint Review: UNIFIED SERVICES,Global Internet Service,Herbal Weight Loss,callusa

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  • Submitted: Wed, September 12, 2007
  • Updated: Thu, September 27, 2007

  • Reported By:San Simon Arizona
UNIFIED SERVICES,Global Internet Service,Herbal Weight Loss,callusa
5940 South Rainbow Blvd, Suite 2007 Las Vegas, Nevada U.S.A.

UNIFIED SERVICES,Global Internet Service,Herbal Weight Loss,callusa Charged $149.80, WHEN ONLY AUTHORIZED TO $1.98 Las Vegas Nevada

*UPDATE Employee: Response

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Prommissed $1,000 gift certificate, but leads to no site at at all. Web adress of certificate is www.freegifts.com Charged $ 149.50 when only authrized to to take $1.95.

Dave
San Simon, Arizona
U.S.A.

This report was posted on Ripoff Report on 09/12/2007 04:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/UNIFIED-SERVICESGlobal-Internet-ServiceHerbal-Weight-Losscallusa/Las-Vegas-Nevada-89118/UNIFIED-SERVICESGlobal-Internet-ServiceHerbal-Weight-Losscallusa-Charged-14980-WHEN-274318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Response

AUTHOR: Michelle - (U.S.A.)

Dave,

We found your complaint against our company posted on www.ripoffreport.com.

Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.

Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.

The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.

Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.

Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.

In your complaint you stated that the gift certificate for the complimentary shopping spree leads to no website at all. I'm sure if you entered the correct web address because it should have taken you to the shopping spree. Please re-check your gift certificate and re-enter the web address.

The only reason why you would have been debited is because you failed to cancel in the allotted trial time period. Our customer service center is open from 9:00 am to 5:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.

Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. If you are unhappy with the service you have received or we have made an error on your account please e-mail me directly and we will provide you with a full refund.

We hope that we can work out an amiable solution to your complaint. Please e-mail me directly with the last 4 digits of your phone number and your full name and the state in which you live, so that I can locate your account and note that you are to be issued a full refund.

Sincerely,

Quality Control
Unified Services
disputes@unifiedservicesonline.com
Customer Service (866) 904-7796
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Wal-Mart.com USA, LLC

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Wal-Mart.com USA, LLC


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