UNITED CONCORDIA I DENTAL Cancelled Insurance Oct 18,2012 and cant get my refund or anyone to return my calls!! I get the same story every call!! Internet

  I tried to sign up for dental Insurance in October of 2012.. The application wasnt going thru online so i called the company number provided,to sign up..     I spoke to a man by the name of PETE who took my information.When we finished he said i would recieve a dental ID cark in the mail.. In the meantime i wasnt sure that i had signed up for the correct type of dental Insurance,so i called to ask..   I was told that this insurance would not cover some major dental services i needed... This was on Oct.18,2012 when i found this out so i requested that they cancal the Insurance at that time, and would recieve a full refund..      I waited a couple of weeks and called to see if the refund had been sent.. The person i spoke with said that I hadnt gave it time to go thru and give it some time.   I waited a week a week and called again.  I was told the same story..   I waited another week and called and was told  the money from the refund had been deposited back into my bank account..    I  got a print outof my account ffrom my bank to see if it had been deposited, and it had not!    I called United Concordia to say the money wasnt there and the man on the phone asked for my acount number so he could start a search as to what was going on and he would call me back.   I kept calling and calling and got the same story everytime.. The supervisor was working on it and would call me in 24-48 Hrs...  No one ever called me back in 24-47-36 or 99 hrs... I was transfered to many different departments with the same outcome "same story again"!     My last call to united concordia was on Dec. 5, 2012 around 4:30 PM and i got the same story again...    I have become impatient with the whole situation now, so i got on my computer and searched and searched until i found this site..  I hoping this attempt to recover my refund has a god outcome.  All I asked for was my refund! i am disabled and draw very little..  If this conpany is so big ;why cant they give me my refund and be done with it??.    ROBIN G- >WEBER CITY,VA.24290