• Report: #470915

Complaint Review: UNITED TELEPHONE 247MP3S.COM

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  • Submitted: Fri, July 17, 2009
  • Updated: Mon, January 31, 2011

  • Reported By:Sacramento California
UNITED TELEPHONE 247MP3S.COM
1225 Jefferson Rd. 2nd Floor Rochester, New York U.S.A.

UNITED TELEPHONE 247MP3S.COM UNITED TEL 247MP3S.COM SIGNUP PAGE EASILY COMPLETED WITH MY INFORMATION Rochester New York

*UPDATE Employee: Customer Support

*Author of original report: NOTIFY THE FEDERAL COMMUNICATIONS COMMISSION

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Shame on you United Telephone for not requireing a credit card to pay for this service, and shame on you AT&T for billing customers for a service that currently is so easy to become a member by fraudulant means. How many customers are there who just pay the bill without reading what the charges are? I didn't catch this until the second month. Customer Service told me that I was obligated to pay this charge for a membership that I've never used because I have no idea what my user name and password are and I don't even own an MP3!!

Eric
Sacramento, California
U.S.A.


This report was posted on Ripoff Report on 07/17/2009 05:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/UNITED-TELEPHONE-247MP3SCOM/Rochester-New-York-14623/UNITED-TELEPHONE-247MP3SCOM-UNITED-TEL-247MP3SCOM-SIGNUP-PAGE-EASILY-COMPLETED-WITH-MY-I-470915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Customer Support

AUTHOR: Customer Support - (USA)

We are very sorry to hear about your experience. Please be aware that we at 24/7mp3s take customer satisfaction very seriously and would like the opportunity to address any concerns you may have. You can contact us toll-free at 1-866-709-6557 or by email at customersupport at billinghelpnow dot com sothat we may resolve your inquiry.

Sincerely,

Customer Support

24/7mp3s



 

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#2 Author of original report

NOTIFY THE FEDERAL COMMUNICATIONS COMMISSION

AUTHOR: Eric - (U.S.A.)

File a form 2000B with the FCC which is a billing, privacy, or service quality complaint form. What this company does is wrong and I'm sure they know that their profit margin increases more the way they have this set up now because the ends justify the means.
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