• Report: #140643

Complaint Review: UNITED VOICE MESSAGING - I L D

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  • Submitted: Wed, April 27, 2005
  • Updated: Thu, December 14, 2006

  • Reported By:Mount Shasta California
UNITED VOICE MESSAGING - I L D
uvmessaging.com Internet U.S.A.

UNITED VOICE MESSAGING - I L D INCREASED PHONE BILL NO AUTHORIZATION FROM PHONE OWNER Internet

*Consumer Suggestion: 3rd party billing is allowed by law

*Consumer Suggestion: SBC Says No

*Author of original report: United Voice Messaging third party billing block

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This company charges a phone bill without the phone account holders authorization. Anyone can put your address into the computer and it will show up on your phone bill. Unfair practices maybe even illegal.

Really hope it goes into a lawsuit, by the time your phone bill actually reaches you whoever put it on your account has been using it for approx. 30 days. They say the only recourse we have is to contact the person who opened the account. Doesn't matter that they do not live at your address.....???

Sharon
Mount Shasta, California
U.S.A.


This report was posted on Ripoff Report on 04/27/2005 02:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/UNITED-VOICE-MESSAGING-I-L-D/internet/UNITED-VOICE-MESSAGING-I-L-D-INCREASED-PHONE-BILL-NO-AUTHORIZATION-FROM-PHONE-OWNER-Inte-140643. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

3rd party billing is allowed by law

AUTHOR: Christina - (U.S.A.)

I just dealt with these horrible people and my state attorney is looking into a case against United Voice Messaging, ILD Teleservices, and Musicvixen.com.

My phone company reversed charges and put a 3rd party block on my phone so this never happens again AND so that this company can't try and bill again. Talk to someone else at your company (supervisor) and let them know every detail of your story. I complained enough and wrote email to my phone company and they did this for me. At first they were just going to put the block on. Then, after letting them know I wrote the FTC; FCC; BBB; and my State Attorney General, they wrote back to say they reversed the charges back to this ILD Teleservices/United Voice Messaging. I would also advise to get a "slamming" block on your phone, like I did today, to stop anyone from switching your long distance and phone service as well. You phone company HAS to do all this for you. All these blocks are allowable by law and are free.

Do a search on here for ILD Teleservices and you can read my horror story from Columbia, MO this month.
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#2 Consumer Suggestion

SBC Says No

AUTHOR: Robert - (U.S.A.)

I called SBC today about blocking this and they said Direct Bill Cant be blocked. They said Federal Laws Allow it. They said they could only reverse the charges.
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#3 Author of original report

United Voice Messaging third party billing block

AUTHOR: Sharon - (U.S.A.)

You can stop the monthly charge on your phone bill by contacting your phone company and requesting a "third party billing block"
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