• Report: #132929

Complaint Review: UNIVERSAL VACATIONS

  • Submitted: Sat, February 26, 2005
  • Updated: Mon, April 25, 2005

  • Reported By:SWARTZ Louisiana
UNIVERSAL VACATIONS
KISSAMEE, FLA KISSAMEE, Florida U.S.A.

UNIVERSAL VACATIONS FALSE PROMISES ON @ TICKETS TO UNIVERSAL STUDIOS 2 TIMES KISSAMEE Florida

*Consumer Suggestion: FILING APPLICAnts name upon his submission for tickets

*Consumer Comment: A clarification BBB is a private organization run off of member dues and things of that sort

*Author of original report: ALSO eTourandTravel

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On theie website eTourandTravel 2 TICKETS WERE PROMISED by them for their participation in a survey. THEY WERE TO CALL & EXPLAIN HOW TO PRINT VOUCHERS AND BRING THEM TO THEIR OFFICE FOR THE TICKETS. ALSO THEY WERE TO PROVIDE THE PARTICIPANT WITH A PIN # WHICH THEY DIN'T DO FIRST TIME BUT DID GIVE ME AN ERREOUS OR FALSE ONE AFTER I CONTACTED THE BBB IN ALTIMONTE FLA. THEY GIVE YOU THE ROYAL RUNAROUND IF YOU BUY A STAY IN ONE OF THEIR RESORT PROPERTIES AND SPEND A LOT MORE MONEY THAN THE TICKETS ARE WORTH.

THE BBB DOESN'T SEEM TO BE INTERESTED IN PROTECTING THE FLORIDA VISITORS FROM THEIR HOME BASED RIP-OFF BUSINESS. I AM WRITING THIS TO MAKE FLA. VISITORS AWARE OF THESE ORGANIZATIONS WHO WILL TURN A PLEASANT INTO A UNPLEASANT STAY.

Martin
SWARTZ, Louisiana
U.S.A.

This report was posted on Ripoff Report on 02/26/2005 11:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/UNIVERSAL-VACATIONS/KISSAMEE-Florida-UNKNOWN/UNIVERSAL-VACATIONS-FALSE-PROMISES-ON-TICKETS-TO-UNIVERSAL-STUDIOS-2-TIMES-KISSAMEE-Flor-132929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

FILING APPLICAnts name upon his submission for tickets

AUTHOR: Martin - (U.S.A.)

FIRST APLLICANT SHOULD BE INSTRUCTED TO FILE HIS NAME& UNIVERSALS NAME WITH THE STATES CONTROLLING AGENCY. THIS SHOULD EXPLAIN UNIVERSALS TERMS OF AGREEMENT AUTHORIZING AN THE APPLICANT TO RECEIVE THE CO> TO EPLAIN WHY THEY HAVEN'T COMPLIED TO THE TERMS OF THEIR CONTRACT OR PROMISES AND SUPPLY THIS IN WRITING TO THE PROTECTIVE AGENCY AND REQUIRE A FULL EXPLANATION AS TO WHY THE APPLICANT BEING MISLED. I CONTACTED THE BBB IN ANTEMONTE FLA> SEVERAL TIMES AND FINALLY GOT SO THEY WOULD NOT ANSWER MY E-MAILS.I HAVE SEE RIP-OFF. COMS LIST AGAINST OF COMPLAINTS UNIVERSAL AND
IN MY OPINION WARRANTS AN INVESTIGATION WITH AFFIDAVIDS OF THE VICTIMS. I HAVE NO POWER IN FLA.

BUT THESE KINDS OF ACTIVITIES SHOULD PAY SOME KIND OF A PRICE FOR THE HEARTACHES & DISAPPOINTMENTS THEY CAUSE
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#2 Consumer Comment

A clarification BBB is a private organization run off of member dues and things of that sort

AUTHOR: Kwesi - (U.S.A.)

1. the BBB is a private organization run off of member dues and things of that sort. They aren't even federally regulated. It's more of a club than a consumer protection agency. So you going to the BBB in Altamonte was a waste of time.

2. I signed up for the offer, and here's what I found. You get a voucher for two general admission passes to Universal Orlando. They ask you if you want to take a tour when you get there, but you don't have to do it. YOU HAVE THE OPTION TO REFUSE.

3. According to hte Florida Department of Agricultural and Consumer Services, eTourand Travel has over one million satisfied/repeat customers. So, it sounds like to me, you did not pay attention to a few details or did something totally wrong in your endeavor to begin with.
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#3 Author of original report

ALSO eTourandTravel

AUTHOR: Martin - (U.S.A.)

ALSO LOOK FOR THEM AS eTourandTravel
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