• Report: #417847

Complaint Review: UOL * NETZERO

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  • Submitted: Thu, January 29, 2009
  • Updated: Thu, January 29, 2009

  • Reported By:puget sound Washington


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the people at NetZero must be having a jolly time getting money from former customers. We canceled our account with them 2 years ago; and just now started being charged 4.95 USD through CC.

Their customer service people can barely speak English; and after first denying the whole thing and tell me "you must have given your cc to someone" (yeah, right, I do that on my free time....); they tried telling me it was for "backup service". WHAT?!?!?! I did not order that, and either you stop or you stop.

I got a cancelation # AGAIN from them and just fwd it to my cc. If a class action will begin, I am all ears. This is blatant fraud.

puget sound, Washington

This report was posted on Ripoff Report on 01/29/2009 03:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/UOL-NETZERO/internet/UOL-NETZERO-CHARGING-TO-MY-CC-YEARS-AFTER-CANCELATION-Internet-417847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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