• Report: #384590

Complaint Review: UOL Net Zero

  • Submitted: Fri, October 24, 2008
  • Updated: Fri, October 24, 2008

  • Reported By:Macon Georgia
UOL Net Zero
http://www.netzero.com Internet U.S.A.

UOL Net Zero Fraudulently billing my Credit Card Internet

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Today, my Credit Card has shown a charge from UOL Net Zero. I have never heard of this company. When I called, the first person tried to get my Credit Card #. I told her they had charged my account, and they should have that number. I refused to give them the information. After a few minutes, I demanded to speak with her Supervisor.

I was then turned over to a man who could barely speak English. After another few minutes on the phone, with him trying to get my CC#, and of course my refusal, he stated that perhaps it was a mistake and for me to call the CC Company and dispute this charge. I'd already disputed the charge.

After researching the internet, I discovered this company owns FTD and Classmates. We've sent flowers for years and used our Credit Card, without an incident.

However, a few months ago, I joined Classmates. After this happened, I immediately cancelled my membership. I then called all my automatic withdrawal accounts and gave them a new CC#. I will cancel this credit card, and it seems such a shame, because we've had it for many, many years.

Maybe, there are lots of folks out there who don't check their credit card statements thoroughly, but I just happen to check mine practically everyday on line.

Macon, Georgia

This report was posted on Ripoff Report on 10/24/2008 05:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/UOL-Net-Zero/internet/UOL-Net-Zero-Fraudulently-billing-my-Credit-Card-Internet-384590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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