- Report: #149603
Report - Rebuttal - Arbitrate
Complaint Review: UPS - Mail Boxes Etc - The UPS Store
UPS - Mail Boxes Etc - The UPS Store2510 Las Posas Camarillo, California U.S.A.
UPS - Mail Boxes Etc - The UPS Store severe damage to insured belongings shipped, no reimbursement, ripoff Camarillo California
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I insured the box in question for $1000 as it contained a laptop computer & FMI (Fulton Musical Industries)-80 speakers. the speakers arrived wrecked. they are not replaceable. I looked many times & could not find them on eBay. I paid $400 for them in 1978. similar speakers today would cost $1000. they were a Stereophile magazine "recommended component" in 1977.
I requested $500 reimbursement from The UPS Store, UPS & Mail Boxes Etc (Parent company) and was refused even a penney from all 3. MBE Customer Relations: 888 346-3623, 6060 Cornerstone Ct West San Diego CA 92121. UPS: 800 742-5877, 888 346-3623 x1736, 55 Glenlake Pkwy NE Atlanta GA 30328.
when The UPS Store said "no", UPS, whose employees did the actual damage, said only The Store could investigate the claim. after many calls they did send someone to look at the evidence, then said "no" again, then refused to re-open the claim. The Store's parent comany MBE & UPS refused to help.
I submitted a complaint to the BBB 4/7. that process is taking a ridiculous length of time. I will probably be submitting a complaint about the BBB soon.
This report was posted on Ripoff Report on 07/13/2005 01:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/UPS-Mail-Boxes-Etc-The-UPS-Store/Camarillo-California-93010/UPS-Mail-Boxes-Etc-The-UPS-Store-severe-damage-to-insured-belongings-shipped-no-reimb-149603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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