- Report: #736131
Complaint Review: UPS
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| UPS
Sacramento, California United States of America |
|
UPS United Parcel Service UPS Shipment delayed 7 days - UPS mistakenly sent my package to New York??? Sacramento, California
*UPDATE EX-employee responds: If you only knew. . .
*Consumer Comment: UPS makes A LOT!!!
*Consumer Comment: Everyone makes mistakes
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
What kind of customer service is that? You would think since it was their mistake they would send it back overnight. Everyone is upset...me...my customer...my boss...it will be faster to redo the order and ship again...but NOT cost effective for our business :(
The attitude of UPS customer service was...oh well.
This report was posted on Ripoff Report on 06/02/2011 03:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/UPS/Sacramento-California-/UPS-United-Parcel-Service-UPS-Shipment-delayed-7-days-UPS-mistakenly-sent-my-package-to-736131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE EX-employee responds
If you only knew. . .
AUTHOR: REV0 - (United States of America)
SUBMITTED: Wednesday, June 08, 2011
You should see what happens to your packages at UPS..
A MAJOR RIPOFF- STAY AWAY!!!
TOTALLY INEPT!
Whenever someone tells me their own personal ups HORROR STORY, I just think- U Poor Soul!
#3 Consumer Comment
Everyone makes mistakes
AUTHOR: princess - (United States of America)
SUBMITTED: Thursday, June 02, 2011
Did you recieve a refund on the shipment charges, probably doesnt fix the misshipment but at least you didnt pay for their mistake, if you didnt call and speak to a manager, I would. I think their tracking record is better then the US postal system but go ahead and try it you'll be back as the postal system is way worse and they really would not even care if they lost your package. Sorry that you'll have to reship it but worse could have happened. Frustrating yes, end of the world probably not.
