URentDVD, Www.urentdvd.com, Urentdvds www.urentdvd.com
URentDVD, Www.urentdvd.com, Urentdvds Major Rip-Off Scheme Internet Internet
*REBUTTAL Individual responds: Ended up cancelling Urent and happy with BushDVD
*Consumer Comment: Companies list contact info and link to BBB file.
*General Comment: I was also ripped off by this company, double billed
I signed up for a free 2-week trial to this adult DVD website (works just like NetFlix). I received the first 2 DVDs after about 5-6 days (really slow, considering that it was shipping from less than 20 miles away from my address). After keeping them for a couple of days I shipped them back. Since the service (turnaround time) was so slow I decided to opt out.
They do not have a cancel option through the website so one has to send them an email and they will then cancel. A day or so later I got an email saying that mya ccoutn was cancelled and to return any DVDs that might still be with me. Since I did not have any more of their DVDs with me I did not have to do anything further and considered the matter closed.
Then about 10 days later I got an invoice from the lousy bastards in the mail stating that they had not received back 2 DVDs and were demanding close to $50 for the 2 DVDs in question. I tried to log into my account to see what they were talking about but was unable to log in as they had disabled the account online.
After exchanging several emails with them all that they said was that "they were willing to accept 50% of the amount in the interest of good customer service". And to top it all they were threatening to hand over my account to a collection agency. Miserable swines!! I then spoke to one of their supervisors who was obviously a hardcore b*tch and stuck with the same line. Since I have a great credit score and history I did not want to screw it up over something this petty so I reluctantly paid the 50%.
I did find other people online who have been scammed the same way by these m*th*rf*ckers. It is a well orchestrated scam and that's where they obviously get their bread and butter.
Stay away at any cost!! BushDVD.com is an excellent alternative with fast shipping and none of the hassles.
Los Angeles, California
Click Here to read other Ripoff Reports on URentDVD, Www.urentdvd.com, Urentdvds
REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals