- Report: #809699
Report - Rebuttal - Arbitrate
Complaint Review: US-1 Van Lines
US-1 Van Lines650 NW 105th Street Miami, Florida United States of America
US-1 Van Lines Transit USA, Inc. US-1 Van Lines (aka Transit USA Inc.) charged me > $1000 more than the BINDING estimate, took and broke many of my items and made me wait an extra 2 weeks for my delivery! Miami, Florida
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I went back and forth for WEEKS trying to resolve the issue. "Lisa" from US-1 told me that even though it was their guy's mistake the estimate was bad, I had to pay for it...despite the estimate being binding! They also talked me into their "professional" packaging to ensure that some of my delicate items were OK. Well, the few I packed arrived in perfect shape and the ones the movers packed ALL broke!!
It took almost 3 weeks after I asked for delivery to get my items. Part of the excuse for that was that a driver can only drive 700 miles every day...and they only sent 1 DRIVER! The company tried to force me into waiving any rights I had to go after them for damages in exchange for knocking $250 off of the more than $1,000 extra expenses...not including hundreds of dollars in damages for missing and broken items!
There's no need to only rely on this report - this company has complaints all over the place. Plenty more on this site alone.
I REALLY wish I had just gone over to (((competitor's name redacted))), rented a truck and paid a couple of the guys who really want the work to do the job. NEVER use US-1 - it's a DISASTER. I feel that it's a scam, they will try to defraud you and steal some of your property in the process. I'm looking forward to some screwy response like I got to my complaints below. Just be careful and don't just think "they're all" like this one! It's NOT worth it! UGHHH!
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
This report was posted on Ripoff Report on 12/15/2011 02:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/US-1-Van-Lines/Miami-Florida-33150/US-1-Van-Lines-Transit-USA-Inc-US-1-Van-Lines-aka-Transit-USA-Inc-charged-me-1000-809699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.