• Report: #173413

Complaint Review: US AIRWAYS - TRAVELOCITY

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  • Submitted: Thu, January 26, 2006
  • Updated: Thu, January 26, 2006

  • Reported By:SACRAMENTO California
US AIRWAYS - TRAVELOCITY
USAIRWAYS.COM APPLETON, Wisconsin U.S.A.

US AIRWAYS - TRAVELOCITY RIPOFF AIR PLANE TICKET NAME CHANGE NIGHTMARE ON US AIRWAYS AND TRAVELOCITY APPLETON Wisconsin

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I have given up. I booked a ticket for my brother in law's girlfriend, Youa Vang, but I booked it as Youa Her in error. I made the reservation on Travelocity on Sunday, Jan 15, 2006, and was informed of the error on January 17. I called Travelocity on Jan. 17 and was informed that it was too late for the change. Travelocity needed 24 hours notice to make a name change (Monday was a holiday-MLK). Therefore, I called US Airways, and the nightmare begins. I have spoken to them 5 times now. Some reps say that I can use the ticket and that they put a note on the ticket about the name error. Other reps say that I can't use the tickets at all. So I have decided to cancel the ticket, but the canceled ticket can only be reissued for Youa Her. Therefore, I have to go find a Youa Her out there in the world Please help me! I have had a nightmare getting the right answers! No one seems to know. Her flight is on Feb. 5 and I will probably cancel tomorrow. Thank you!



Mary
MERCED, California
U.S.A.

This report was posted on Ripoff Report on 01/26/2006 02:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-AIRWAYS-TRAVELOCITY/APPLETON-Wisconsin/US-AIRWAYS-TRAVELOCITY-RIPOFF-AIR-PLANE-TICKET-NAME-CHANGE-NIGHTMARE-ON-US-AIRWAYS-AND-T-173413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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