- Report: #746672
Report - Rebuttal - Arbitrate
Complaint Review: US Airways Dividends
US Airways DividendsPO Box 8801 Wilmington, Delaware United States of America
US Airways Dividends Barclays Bank Delaware Poor Customer Service, Poor Credit Card Representation Wilmington, Delaware
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I'm very disappointed with this company, because last year around March they went up on my interest rate to 30.24%. When I asked why, they told me that I went over my credit limit (which I wasn't aware of at the time, that I had to calculate the amount of interest that was applied to my card, and if that amount took me over my limit, I would be penalized for it).
I made several attempts, all the way up to today, to resolve it matter and they refuse to lower my rate, telling me they don't have a lower rate to offer me. When I applied for the card, it stated that if 6 consecutive payments were made in good standing, that the rate would be reviewed to be lowered. I have very good credit and have no problems with any other credit card companies.
Noone would allow me to speak to anyone who could assist me, and the 3 people that I talked to on the phone gave me all different information. I even sent them emails, but was written back that there's nothing they can do until a better rate comes up. REALLY....
I would really like to file a class action lawsuit. Bank of America already has a class action lawsuit filed against them for the same practices.
This report was posted on Ripoff Report on 06/28/2011 06:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-Airways-Dividends/Wilmington-Delaware-19899/US-Airways-Dividends-Barclays-Bank-Delaware-Poor-Customer-Service-Poor-Credit-Card-Repres-746672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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