US Airways Group Inc. ,LCC, US Air Selling seats more than once and charging all customers Tempe, Arizona

"It  sucks  that  this  is  legal,   probably  the  result  of  powerful  lobbyists.   We  feel  that  these  fees  should  be  regulated."

  So, you're basically saying that you'd like to purchase tickets and the non-refundable price, yet still have the option to refund or change them.   Good luck with that.   Non-refundable tickets are cheaper for a reason.  They guarantee that the airline will collect revenue for that seat on a partiular flight.  If you don't show up, the might be able to resell the seat, or they might not.  If the seat goes empty they lose money.    If enough people don't show up, the whole flight loses money.  

   You have the option of purchasing tickets that can be refunded or changed.  You also have the option of purchasing travel insurance for a lot less than a full fare ticket would cost. 

    If you're old enough to remember the days when the government regulated ticket prices (and everything else related to the airlines), you may also remember that the prices were such that only the wealthy could typically afford to fly.   Be careful what you wish for.

This  seems  to be  the  most  profitable  business that  airlines  can do:  charging a  customer  and not  to provide  any  service:  Nobody  would  pay  a  "full fare"   unless  it is  someone who has too much money.   We  paid  $ 780  for  a  trip  to  munich,  the  break down  showed  that  less  than $ 300,-   was  for the airline,  the  rest  was  taxes  and  fees.

When my  wife  was  unable  to  travel  they  wanted  to charge  us  $ 500,-  to  rebook  this  flight  (and  that  was  just  the  fee,  assuming  that  the new  fare would  remain the same...).

It  sucks  that  this  is  legal,   probably  the  result  of  powerful  lobbyists.   We  feel  that  these  fees  should  be  regulated.  It  is  a  real  rip off  to  charge  a  customer  more than the  original fare  just  to  rebook  it.

was recently submitted at this website!

*Just type in 271454 to see if it is posted later today in the consumer comments section at Ripoff Report #271454.

Thank You

First it is good that your wife appears as if she will be okay. But based on your comments you don't really seem to know how airlines work.

Just about every discounted fare is NON-REFUNDABLE, some are even NON-CHANGEABLE, this goes for just about every airline out there. You didn't say what you paid, but I would bet it was a discounted fare of some sort. If you actually looked at what a FULL FARE(totally refundable) ticketwould have costyou would find thatit would have been at least 2-3 times higher.

Then you seem to think that them giving(and charging) someone else for the seats you didn't use is some earth shattering news. Well again this is pretty much industry standard.

By the way there is one easy way to handle this in the future, and that is to purchase Travel Insurance. This is exactly what it is meant for and you would receive your entire fare back if a covered situation keeps you from making your trip. On average this insurance will cost you between 5-10% of your tripdepending on the company and coverage you are looking for.