- Report: #1034141
Report - Rebuttal - Arbitrate
Complaint Review: US Airways
US Airways111W Rio Salado Parkway Tempe, Arizona U.S.A.
US Airways Won't use lowest priced fare Tempe Arizona
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My e-ticket says I can change the reservation subject to a $150 change fee and the new itinerary will be priced at the lowest available published fare at the time of the change.
I found tickets to Colorado Springs for $579 total to fly for Christmas. I figured if I paid an additional $131 over the $748 I have already paid, I could buy the tickets. US Airways tells me I have to pay $300 in addition to the $748 I have already paid and this is for a 1 1/2 hour flight to Colorado Springs from Phoenix. The oncologist is telling me I have less than a year to live.
If I were certain he was correct, I would fly to Colorado Springs on Frontier and let US Airways refund the price of my ticket after I die. However, I don't intend to die just to make them provide a little customer service. After talking with their customer service, I think even dying wouldn't get them to provide any customer service.
This report was posted on Ripoff Report on 11/21/2008 10:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/US-Airways/Tempe-Arizona-85281/US-Airways-Wont-use-lowest-priced-fare-Tempe-Arizona-1034141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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