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  • Report: #901171

Complaint Review: US Airways

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  • Submitted: Thu, June 21, 2012
  • Updated: Thu, June 21, 2012

  • Reported By: TP — Happy Valley Oregon United States of America
US Airways
Internet United States of America

US Airways Rebooking ripoff! Internet

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Apparently I'm not the only one ripped off by US Air. We had to rebook a flight because of an emergency brain tumor removal surgery. When rebooking, we had to do it through
a special link which quoted prices close to double of what the prices
quoted on their usairways.com site had. We agreed to pay the $150
rebooking fee when we told them of our problem originally but we did not
think we would get gauged on the ticket fee too. Not only will we have
to pay the $150 but the ticket cost $300 more than if we would just
book it on line. That's $450 extra, the cost of what it would cost to
just book the trip online without having an original ticket to exchange.
They are ripping customers off. I spent over an hour on the phone with
them about this but they didn't care!!!!! I would love to let the
consumer know of their practices.

Teri

This report was posted on Ripoff Report on 06/21/2012 11:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-Airways/internet/US-Airways-Rebooking-ripoff-Internet-901171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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