- Report: #742713
Report - Rebuttal - Arbitrate
Complaint Review: US Auto Solutions
US Auto Solutions401 Hall rd.sw suite139 Grand RapidsInternet, Michigan United States of America
US Auto Solutions American Auto Shield take your money and miss lead you Grand RapidsInternet, Michigan
*Consumer Comment: Hello Paul
*REBUTTAL Individual responds: Know the Facts
*Consumer Comment: What a bunch
*REBUTTAL Owner of company: not accurate
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First they tell you your money will be refunded if your not happy and you can cel anytime you wish but what they dont say is you have to cancel withing 30 days or the intial money of couple hundred bucks is non refundable.
Next they say you can goto any mechanic shop you like or the dealership.Try to find a place other then the dealership to take one of these plans is next to impossible.Then the dealership has to make an evaluation and submit it to them for approval or they wont pay.
If the dealer turns it in wrong or says its a pre exsisting condition forget them paying for it to be reaired or if the warrenty company doesnt believe them as to what all is wrong the wont approve it either and the guy that sells you the contract (Ryan) will say when you finally get to talk to him that they were padding the job trying to do things that dont need to be done.
The old rule of thumb is correct one (if its sounds to good to be true it probably is) .This company and there warrenty are a scam and if your smart you wont get talked into a "deal" with them matter of fact when they call dont answer the phone or just hang up on them it will make life easier for you....
This report was posted on Ripoff Report on 06/19/2011 12:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-Auto-Solutions/Grand-RapidsInternet-Michigan-49503/US-Auto-Solutions-American-Auto-Shield-take-your-money-and-miss-lead-you-Grand-RapidsInter-742713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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