- Report: #1075131
Report - Rebuttal - Arbitrate
Complaint Review: US BANK
US BANK4801 Fredrica st Owensboro, Kentucky USA
US BANK Sort of Shafted Owensboro Kentucky
*Author of original report: hindsight
*Consumer Comment: No, they are planning bigger
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Did I get ripped off by USBANK? I think so. My husband died in february of 2013. The home we lived in was mortaged by USBank. The loan was in his name only although I was on the deed. After he died I contacted USBANK and explained he had died and asked to speak to someone about possibly changing the mortgage to my name so I could continue living there. The woman I spoke to said they didn't do things lke that and I would have to contact a broker to reapply for a new mortgage. Or I could, if my credit was good enough, speak to one of their agents about refinacing the balance. Since the payment was barely within my budget there was no way I could refinance the loan and make larger payments, another down payment and closing or even qualify for the loan. So, I moved away from my home that I had spent so long remodeling. USBANK has sent my dead husband dozens of letters and notices. I have called them, written them and even sent a copy of his death certificate to no avail. They just keep threatening a dead man with forclosure and wage garnishment( yeah right he was on SS and VA disability). I just throw the letters away now, it is too painful to read them. Today it was a registered letter. Why are these people so stupid? They refused to help me keep paying the mortgage but are willing to spend money mailing letters to a dead man demanding he pay. Give me a break.
This report was posted on Ripoff Report on 08/12/2013 12:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-BANK/Owensboro-Kentucky/US-BANK-Sort-of-Shafted-Owensboro-Kentucky-1075131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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