- Report: #625758
Report - Rebuttal - Arbitrate
Complaint Review: U.S. BANKCORP DBS U.S. BANK
U.S. BANKCORP DBS U.S. BANKNashville, TN Internet United States of America
U.S. BANKCORP DBS U.S. BANK CHARGES EXCESS and PREDATORY OVERDRAFT FEES - BAD CUSTOMER SERVICE , Internet
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I have been a customer with US BANK for 10 years (started off as firststar and has changed names a couple tiems and is finally USBANK)
CHARGED me 220 in overdraft fees because a transfer was a day late. Before the fees posted (pending) I transferred the money into the account and the account showed positive. A day later 3 more fees were charged.
they charged 35 per transaction (the transactions were 6.26 5.98 and 22.50)
I called in to see why they still charged the fees. they were rude and unhelpful and said I had to pay them.
So it doesnt matter if you a good customer of 10 years and have many accounts with them(i have 7 total - credit accounts with no balance and a savings with 10K) they are un negotiable on fees.
In fact the customer service rep/manager I spoke with at 24 hour banking said they would be happy to cancel my accounts so tomorrow morning I am closing all my accounts and going to FIRST TENNESSEE BANK
USBANK is a RIPOFFF and THEY ABUSE THIER CUSTOMERS
This report was posted on Ripoff Report on 07/21/2010 04:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-BANKCORP-DBS-US-BANK/internet/US-BANKCORP-DBS-US-BANK-CHARGES-EXCESS-and-PREDATORY-OVERDRAFT-FEES-BAD-CUSTOMER-SE-625758. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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