- Report: #803726
Complaint Review: US Bank ReliaCard
| US Bank ReliaCard
Internet United States of America |
|
US Bank ReliaCard Refused to cancel a fraudulent transaction issued on my card Internet, Internet
*Consumer Comment: They didn't explain it very well.
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This report was posted on Ripoff Report on 12/01/2011 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-Bank-ReliaCard/internet/US-Bank-ReliaCard-Refused-to-cancel-a-fraudulent-transaction-issued-on-my-card-Internet-803726. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
They didn't explain it very well.
AUTHOR: Flynrider - (USA)
SUBMITTED: Thursday, December 01, 2011
That is how debit cards work. The gas purchase you saw is probably a "hold", which is issued at the time the card is used. The transaction is not official until the merchant submits the actual transaction information to the bank. This routinely takes 3 to 5 days. You cannot dispute a "hold", so you have to wait for the transaction to clear.
In the meantime, you should have had your old card cancelled and ordered a new card. If someone really has your card info, they could use it again.

