- Report: #735109
Report - Rebuttal - Arbitrate
Complaint Review: U.S. Bank in Holladay Utah
U.S. Bank in Holladay Utah1998 E 4800 S, Salt Lake City Salt Lake City, Utah United States of America
U.S. Bank in Holladay Utah U.S Bank Sucks! Salt Lake City, Utah
*Consumer Comment: Inept customer service?
*Consumer Comment: fairly standard industry procedure
*Author of original report: I am so glad I am not a member of U.S. Bank!
*Consumer Comment: They're just mad
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long time and have always loved them! I used the U.S. Bank ATM because it was
with in walking distance of where I needed the cash. I walked out the door and
realized I didn't grab my card and when I walked back in the card had all ready
been sucked back into the ATM. I called the U.S. Bank customer service and told
them what had happened and they told me if I brought my I.D. in when the bank
re-opened in the morning I could get my card back. I came back when the bank
re-opened and they said they would destroy my card because it was not a U.S.
bank card. They said they had it but they would not give it back to me! I was
there for an hour with my screaming baby and they would not budge. I went to
America First Credit Union to order the the card again and they said that when
non- America First members get their cards stuck in their ATM machine they call
a number to verify the card is not fraudulent and then the card can be picked
up with I.D......
U.S. Bank is sooooo
dumb. I was there with my I.D... I could prove who I was and my card was only
foot steps away and the jerks would not give it back! I will never bank there
and I will tell all of my friends and post this story all over the internet for
people to stay away from this stupid bank!!!!!!!!
This report was posted on Ripoff Report on 05/31/2011 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/US-Bank-in-Holladay-Utah/Salt-Lake-City-Utah-84124/US-Bank-in-Holladay-Utah-US-Bank-Sucks-Salt-Lake-City-Utah-735109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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