• Report: #1045546

Complaint Review: US Bank

  • Submitted: Tue, April 23, 2013
  • Updated: Tue, April 23, 2013

  • Reported By: RH — grapevine Texas
US Bank
Internet United States of America

US Bank Refund of overpayment, Internet

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Contacted US bank to inquire about my last payment, the last amout due was different than the regular drafted payments. They did not draft the last payment and I sent it in by check. All is well I thought, the next month the payment  in the regular amount was drafted again, and now 6 phone calls or more later and they have still not returned my money, over two weeks. I get the same answers ever time its some other department and I can't talk to them, and to call back if it's not deposited in 3 days. Who regulates this? who does the banks have to answer to for stealing? My amount is small but how many customers have the same experience. 

This report was posted on Ripoff Report on 04/23/2013 12:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-Bank/internet/US-Bank-Refund-of-overpayment-Internet-1045546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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