- Report: #306740
Report - Rebuttal - Arbitrate
Complaint Review: US Beef, Your Mobile Grocery
US Beef, Your Mobile Grocery267 Kentlands Blvd. #3013 Minneapolis, Minnesota United States of America
US Beef, Your Mobile Grocery Bad product, terrible service/return policy Minneapolis Minnesota
*REBUTTAL Owner of company: U.S. Beef has enhanced its product line
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I purchased a case of beef. Same story as the others accept I can't even eat the beef. I admit I'm a bit of a meat snob but I'm also frugal and I refuse to waste any food. Trust me when I say I'll eat just about anything. Honestly couldn't shake the feeling that I might get food poisoning if I continued to eat the steak. I tried the NY Strip, Burgers, Grill Steaks, and the Filet and the same result. I called the number to return or replace the product.
Three 1,2,3 calls before I get a hold of the Manager, he agrees that on occasion a bad box of beef can get in a customers hands and he tells me I'll hear back from my local rep Peter Schmidt. I'm fine with that.
No call for over a week. Leave another message for the Manager. No call back. Next day another message, I get a call back from some Mark guy who says he'll take care of it. Another week goes by without a call back. I finally start dealing with the Gal at the front desk because I can't ever talk to anyone else. Same thing, oh Peter is out today but I'll see him tomorrow and I'll have him call you back. No call, two days later, same story. Now I call and nobody even answers the phone!!! I purchased this on 12/12/07 and its still in my freezer.
Hey Elliott, what is the deal here? This is quite the hassle. The meat at Wal-Mart taste much better and I've never had a hassle returning anything their.
Jesse Otsego, Minnesota
This report was posted on Ripoff Report on 02/06/2008 02:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-Beef-Your-Mobile-Grocery/Minneapolis-Minnesota-55330/US-Beef-Your-Mobile-Grocery-Bad-product-terrible-servicereturn-policy-Minneapolis-Minne-306740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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