• Report: #235114

Complaint Review: US Beef

  • Submitted: Thu, February 08, 2007
  • Updated: Mon, August 15, 2016

  • Reported By:West Covnia California
US Beef
267 Kentlands Blvd. #3013 Gaithersburg, Maryland United States of America

US Beef-Your Mobile Grocer very tough meat high priced Mobile Delivery Ripoff Gaithersburg Maryland

*REBUTTAL Owner of company: U.S. Beef stands behind everything it sells

*UPDATE Employee: I eat our steaks all the time!

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Purchased the steak package for $140. Strip steaks were half grissle and tendons and fat. Filets Mignon wouldn't cut with a steak knife but they state "butter knife tender". Flavor was non existant also. These are sold door to door by people in freezer trucks. Real Rip off!

Carol West Covnia, California
U.S.A.


This report was posted on Ripoff Report on 02/08/2007 01:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-Beef/Gaithersburg-Maryland-20878/US-Beef-Your-Mobile-Grocer-very-tough-meat-high-priced-Mobile-Delivery-Ripoff-Gaithersburg-235114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

U.S. Beef stands behind everything it sells

AUTHOR: Ownership Team - (United States of America)

We want all our customers to be completely satisfied with everything they purchase.   U.S. Beef sells thousands of pounds of beef every week and from time to time there are steaks that do not meet our own quality standards. For that reason, we offer a full one year guarantee for taste, tenderness, and against freezer-burn.   We have also upgraded a few of our suppliers to improve the consistency of our products.  If there is something your are dissatisfied with, please give us the opportunity to bring you out a fresh set of steaks.  Please call us at 888.987.2333 so we can take care of your issue ASAP. 
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#2 UPDATE Employee

I eat our steaks all the time!

AUTHOR: Dave - (U.S.A.)

Now I'm sorry you didn't agree with our products first off. But did you defrost the steaks or cook them frozen like the brochure suggests? did you bother calling the SOLID full year guarantee that covers taste, tenderness, and freezer burn? I've worked for u.s. beef in california for about 8 months now and at the price of $140 dollars for the case you got a deal! thats nearly cost! call 888-9-usbeef for customer service tell them dave from santa ana in california said to call ive plenty of repeat customers that are very satisfied with our products, again sorry for your disappointment.
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