• Report: #1086942

Complaint Review: US Business Data

  • Submitted: Tue, September 24, 2013
  • Updated: Tue, September 24, 2013

  • Reported By: Business Guy — Roswell Georgia
US Business Data
Atlanta, Georgia USA

US Business Data www.usbizdata.com Ripoff - Worthless Business Lists Atlanta Georgia

*Author of original report: Search www.bizdata.com in Google

*REBUTTAL Owner of company: Why Do You Keep Avoiding Our Questions?

*Author of original report: Customer Service

*REBUTTAL Owner of company: Let's Put This To Rest!

*REBUTTAL Owner of company: "Business Guy" Exposed!

*Author of original report: Beware of US Business Data

*REBUTTAL Owner of company: ENOUGH IS ENOUGH!

*Author of original report: US Business Data --- Bad News

*REBUTTAL Owner of company: COPY AND PASTE

*REBUTTAL Owner of company: HOSTILE OPERATORS...PLEASE!

*REBUTTAL Owner of company: REFUND, BULLYING?

*REBUTTAL Owner of company: YOU MUST HAVE US MISTAKEN

*REBUTTAL Owner of company: PUT UP OR SHUT UP!

*Author of original report: Simple Solution

*REBUTTAL Owner of company: Who is

*Author of original report: usbizdata.com is bad news

*REBUTTAL Owner of company: RESPONSE TO FAKE COMPLAINT BY "BUSINESS GUY"!

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Buyer beware of US Biz Data. The business lists they provide are garbage. After buying there complete list I quickly found out that more than 50% of the data was duplicate date and worthless.

I then tried to use the data and found that 45% of the content that was not duplicated was miscategorized.

Total garbage. You can not do anything with the data.

You can not call the data, you can not email the data, you can not snail mail the data. Save yourself a few hunfred dollars and stay far away from this thief.


This report was posted on Ripoff Report on 09/24/2013 11:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/US-Business-Data/Atlanta-Georgia/US-Business-Data-wwwusbizdatacom-Ripoff-Worthless-Business-Lists-Atlanta-Georgia-1086942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
6Author 0Consumer 11Employee/Owner
Updates & Rebuttals

#1 Author of original report

Search www.bizdata.com in Google

AUTHOR: Business Guy - ()

Our work here is done for the time being. When prospective customers do the due dilligence before doing business with usbizdata.com they will search Google and read the truth.

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#2 REBUTTAL Owner of company

Why Do You Keep Avoiding Our Questions?

AUTHOR: US Business Data - ()

First of all, 3 complaints in 3 years online. 10,000+ satisfied customers. 0 BBB complaints. We will match our business record to your's anyday. Oh yeah, you are too much of a gutless loser to say who you really are.

 

Once again, just answer these 3 questions:

 

1) Did you ever contact us after your purchase with your concerns?

 

2) Did you ever request a refund from us?

 

3) Did you ever give us the opportunity resolve this issue? 

 

If you did, please post any correspondence we had with you here for everyone to see.

 

If not, shut up and stop wasting everyones time.

 

 

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#3 Author of original report

Customer Service

AUTHOR: Business Guy - ()

Short and sweet:

http://www.sitejabber.com/reviews/www.usbizdata.com#2

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#4 REBUTTAL Owner of company

Let's Put This To Rest!

AUTHOR: US Business Data - ()

Let's put this to rest once and for all. No more of the same old blah, blah, blah, your data sucks, blah, blah, blah. Just answer these 3 questions:

1) Did you ever contact us after your purchase with your concerns?

2) Did you ever request a refund from us?

3) Did you ever give us the opportunity resolve this issue? 

If you did, please post any correspondence we had with you here for everyone to see.

If not, shut up and stop wasting everyones time.

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#5 REBUTTAL Owner of company

"Business Guy" Exposed!

AUTHOR: US Business Data - ()

Since "business guy" continues to demand the "last word" and stalk us in this this forum, and still refuses to provide ANY proof that he was ever a customer of ours, we turned it over to a client of ours who is a private investigator. We now know the identity of "Business Guy". However, until we can confirm it 100%, we will just call him "Nick". This is one of the many aliases he also uses in the real world. Nick ordered a custom database from us in Aug, 2013. Since it was a highly specialized database without a lot of results nationwide, we provided him with all the data we had available for this particular SIC code good, bad or ugly. How much did we charge Nick for all of this effort? $47!

Did Nick ever contact us after the sale? NO. Did Nick ever complain about the product we sent him? NO. Did Nick ever request a refund? NO. Were we ever "hostile" to Nick as he claims. ABSOLUTELY NOT. We assumed he was happy with the effort we put forth and the data we provided to him. This is why he refuses to post ANY correspondence that he has had with us to support the lies he is posting in this forum. He can't, it doesn't exist!

Now, let's talk about "Nick". Nick is a 50ish known internet troublemaker and wannabe bigshot. He is an angry person because he lives way beyond his means. He frequently solicits sales jobs and get-rich-quick schemes online. He has lived in 5 different states in the past 10 years. Obviously running from something. He has at least 10 known aliases and commonly misspells his first and last name to avoid detection online. He is a frequent bullier of online sellers in forums. He thinks that he is entitled and should not pay for anything. We are now verifying all of this, and trust me there is MUCH MORE about "Nick" we will share with you once we do.

Message to "Nick": We have had enough of your BS. We ARE going to find out who you are and expose you no matter what the expense. We have given you every opportunity to post ANY evidence of us mistreating you as a customer here. You are not here to "warn people" as you claim. You are simply a no life loser that is getting their rocks off by getting some attention in your sick lonely world. We have made repeated request for you contact us, post any negative evidence against or let us do anything to resolve this. However, that is not your intent is it "Nick"? Enjoy your sick attention while it last! This is now personal!

 

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#6 Author of original report

Beware of US Business Data

AUTHOR: Business Guy - ()

Not a competitor....and certainly not a psycho. Simply a business person who made the mistake of purchasing your worthless data.

I once again implore you to stand behind your product and become a retailer your mother and children would be proud of rather than a shuck and jive operator.

Anyone that is about to make a mistake and do business with this bogus operator feel free to contact me so as you can sample the data before you waste your hard earned money.

(((email redacted)))

 

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#7 REBUTTAL Owner of company

ENOUGH IS ENOUGH!

AUTHOR: US Business Data - ()

Ok "business guy", enough is enough. You have had more than your moment of fame. Despite, countless calls for you to post and share one shred of evidence to support your defamatory claims, or that you have ever even purchased anything from our company in the first place, all we keep getting from you is more blah, blah, blah. It is obvious that you are either a competitor or some psychopath with nothing better to do.

It is also frighteningly obvious that you are monitoring this thread like some sort of lunatic. Every time we post a rebuttal, you post something else within minutes. Please find someone else to harass that deserves it. People who bully others online using anonymous forums and free email account are usually losers in real life. If you have a legitimate issue with us, contact us anytime so we can resolve it. Once again, we are calling for you to post and share anything you have to support the claims you have made about us.

Other than that, all you are doing is wasting our time, and the time of everyone reading this thread. The facts are that we have been in business for 13 years (online for 3) with thousands of transactions and satisfied customers with only 2 complaints prior to this. We also have a clean BBB record with 0 complaints in 13 years. Our business history and 99.97% customer satifaction rate speak for themselves.

Mark Davis

US Business Data

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#8 Author of original report

US Business Data --- Bad News

AUTHOR: Business Guy - ()

Enough has been said about this service - website so the buying public can now make an informed decision about doing business.

If you have time or money to waste...this is the business for you.

If you value your time and or your money....find a reputable vendor that puts there money were there mouth is and stands behind the product that they sell.

Buyer Beware!

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#9 REBUTTAL Owner of company

COPY AND PASTE

AUTHOR: US Business Data - ()

 SINCE YOU ARE SO GOOD AT COPY AND PASTING TEXT FROM OUR WEBSITE, WHY DON'T YOU COPY AND PASTE OUR "HOSTILE" RESPONSES TO YOU HERE. I AM SURE EVERYONE WOULD LOVE TO SEE THEM...INCLUDING US!

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#10 REBUTTAL Owner of company

HOSTILE OPERATORS...PLEASE!

AUTHOR: US Business Data - ()

 IF YOU ARE LEGIT...PLEASE POST OUR "HOSTILE" RESPONSES FOR EVERYONE TO SEE! WELL, EVERYONE IS WAITING!

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#11 REBUTTAL Owner of company

REFUND, BULLYING?

AUTHOR: US Business Data - ()

HAVE YOU EVER ASK US FOR A REFUND? INSTEAD OF THESE ACCUSATIONS, PLEASE POST YOUR CORRESPONDENCE WITH US HERE FOR ALL TO SEE.

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#12 REBUTTAL Owner of company

YOU MUST HAVE US MISTAKEN

AUTHOR: US Business Data - ()

IF YOU HAVE BEEN THREATENED OR BULLIED BY OUR COMPANY, WE ENCOURAGE YOU TO POST IT VERBATIM HERE. WELL? THAT'S WHAT I THOUGHT!

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#13 REBUTTAL Owner of company

PUT UP OR SHUT UP!

AUTHOR: US Business Data - ()

OMG. seriously? At this point, we still have no idea who you are or what your problem is. Have you even actually even purchased anything from us or contacted us with a complaint? Or, are you just some nutcase loser that gets some sick pleasure and sense of power bullying people in forums? If not, PLEASE PLEASE PLEASE post our "hostile" response to you here! PLEASE show everyone our "hostile" nature towards our customers. Well...we're waiting? This is the last response you will get from us. We are done playing your sick game. IT'S TIME TO PUT UP OR SHUT UP "BUSINESS GUY"! WELL...EVERYONE IS WAITING? LET'S SEE IT?

Mark Davis

US Business Data

 

 

 

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#14 Author of original report

Simple Solution

AUTHOR: Business Guy - ()

Rather than rant about the garbage data lists that are being sold why not offer a money back guarantee?

If the data is as good as you claim it is simply stand behind it and insure each and every customer is satisfied.

Every legit retailer stand 100% behind the product or service they sell. Feel free to post a link to your unconditional money back guarantee on this forum.

Your current customer support verbiage is far from accurate:

A: Customer support is priority one for us! We want happy customers! Happy customers are repeat customers! If you have ANY problems, contact us and we will work with you to resolve it ASAP!

If by "work with you" means threatening and attempting to bully customers you have scammed....then mission accomplished.

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#15 REBUTTAL Owner of company

Who is

AUTHOR: US Business Data - ()

**We apologize for previous rant about "Business Guy". Since he will not contact us or publish his contact information we will just assume he is a competitor and not waste anymore of our time on him. His numbers and claims of hostility are made up and straight up lies. If you post anything else about our company that is not 100% accurate, we will have our attorney subpoena this website, uncover who you are and take appropriate legal action. If you think you can hide behind free email accounts and anonymous forums, you are wrong. Some of our best clients are attorneys and investigators.

Dear consumers,

We will be the first to tell you, if you want "verified" data, GO ELSEWHERE. That is not what we sell and have never claimed to. We sell data compiled from corporate, state and local business filings. is this 100% accurate? NO. Did you know that 20% of the businesses in the yellow pages are out of business before it's even published. This is a tough business to be in. Raw data is very expensive. We spends thousands of dollars yearly to purchase it to make it available to our customers and very affordable prices. Unlike other websites that are charging 10X the price for the same data we are selling, and making outrageous claims of "100% verified" and "updated daily", we are upfront about ours. We do our best to bring you best data available for the best price, and have been doing so since 2001.

Our data has been used for marketing, investigations, website building, college papers, and on and on. Our loyal customers since 2001 include government agencies, major corporations, colleges, web designers, individuals and businesses of all types. These professionals know what to expect when purchasing data of this type. People like "Business Guy" are the type that think they are going to buy a list, load it into to some email spamming software, blast out a million emails, and get rich quick. They have no clue of the complexities of email marketing these days. When they get a high bounce rate, they blame it on us.

Are our list 100% accurate? Do we claim them to be? NO and NO! Here are a few reasons why:

1. There is a lag time from the time data is originated to the time it is compiled and made available via brokers. In this time many businesses fail.

2. Business owners are human. They make mistakes in their filings.

3. Some intentionally put in false data like emails. They don't want to end up on spam list.

4. Some businesses have multiple contacts. We try to include them all. Employees quit are get fired.

5. Some businesses maintain their corporate status even their physical business has closed.

There are dozens more reasons I won't bore you with. The bottom line is, we try to bring you the best data available for the money. If you want a perfect list, GOOD LUCK! Our data is intended for the uses 99% of our customers purchase it for. If you are a spammer and just want emails to "blast" out with your spam software, please go elsewhere. You are the ones who give this industry a bad reputation.

We are always available to answer any pre-sale questions you might have, so that you can decide if our data is right for your next project. We know that we can't please everyone, but we honestly try. Please take into consideration the years we have been in business, and the number of "complaints" online against us. This would equate to around a 99.97% satisfaction rate.

Thank you "Business Guy" for giving us this opportunity to explain our business and products a little further. Any more inaccurate post about our company and we will be meeting you in a courtroom.

Mark Davis

US Business Data

 

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#16 Author of original report

usbizdata.com is bad news

AUTHOR: Business Guy - ()

usbizdata.com - US Business Data is a waste of money but more importantly is a waste of time. The claims they make on there website as well as this forum are misleading at best. I purchased the lists for every state and attempted to use the data from every state. My findings:

 

1. More than 50% of the data was duplicate

2. More than 40% of the listings had in excess of 5 listings for the same business in the same location

3. The email addresses were the worst with 85% being undeliverable

4. Hostile operators who make threats and the customer service is non existent after you have made payment.

5. Buyer beware - do not waste your money or your time

This is obviously a he said she said type situation so I simply recommend you find another provider to insure you do not waste your money with Mike Davis - US Business Data or usbizdata.com

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#17 REBUTTAL Owner of company

RESPONSE TO FAKE COMPLAINT BY "BUSINESS GUY"!

AUTHOR: US Business Data - ()

Dear "Business Guy",

We have no sales to Roswell, GA period, ever, nada! If you are going to trash our company, at least have the balls to post who you really are! We have been in business since 2001, and since going online 3 years ago, over 10,000 online sales and satisfied customers. Only 2 FAKE COMPLAINTS. This is obviously another competitor. If not, prove us wrong, post who you REALLY are, and what you purchased from us. As for our data, we compile our data straight from business records. It is not perfect (no data is) and we don't claim it to be. Companies/businesses come and go daily. We can't control that. We price our data accordingly. Any companies that claim 100% verified or claim "updated daily" are total BS. New data is simply not available that often. If you want to pay 10X our prices for hype, go right ahead and waste your money. If you are going to file a LEGITIMATE complaint against us, at least tell us who you are so that we can try to resolve it! Any complaints that you see online about our company without the complainant's REAL NAME and CONTACT INFORMATION are FAKE! Sorry for the rant, this is getting old!

Thank you,

Mark Davis

US Business Data

 

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