- Report: #565654
Report - Rebuttal - Arbitrate
Complaint Review: US Cellular
US CellularCumberland, Maryland United States of America
US Cellular Detailed Billing Cumberland, Maryland
*Consumer Comment: The best petition in the world.
*Consumer Comment: Me Too
*Author of original report: other carriers
*Consumer Comment: Go online
*Consumer Suggestion: I don't think so.
*Consumer Comment: Detailed billing
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US Cellular will not provide a customer with detailed billing. In order to get the information of a deatiled bill (who calls, texts, etc). You must have a supeona even if the account is in your own name.
So since I need a detailed bill of my teenagers phone activity. I have to pay a lawyer, file a case and get a supeona. It will run me about $500 to find out something that other cell carriers offer to their customers for a nominal fee (usually $10).
If I want out of my contract, it will cost me $450 to go to another carrier. so instead I am waiting until this contract is up and just cancel it.
I believe this is just another of US Cellulars bait and trap procedures...........
This report was posted on Ripoff Report on 02/06/2010 07:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-Cellular/Cumberland-Maryland-/US-Cellular-Detailed-Billing-Cumberland-Maryland-565654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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