- Report: #976274
Report - Rebuttal - Arbitrate
Complaint Review: US Dept Help Center
US Dept Help Center401 Hall St SW Ste 134 Grand Rapids, Michigan United States of America
US Dept Help Center Dean Sundria Ripped me off regarding money given to them and the people they said they sent it to is saying they never received it. Grand Rapids, Michigan
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In June of 2011 I was served agin with more papers and I immediatley called and I would always speak to some one by the name of Mandie Verberg or a Lindsey Sundria and they would always tell me that every thing would be okay. All during the mean time two (2) creditors put a lean on my house. When I called the help center and spoke to Mandie she stated that they don't guarantee that creditors would accept their plan of payment.
Most current in March I wrote to the BBB lf Michigan and explained to them that a creditor was stating they had not received any money and I owed $18.000.00 with interest and other penalties. The help center they had made payments to Northland Group, which is a colletion agency. I called Northland group and they told me they could not tell me anything other than my file had been sent back, back to where I asked. The lady explined she could not say any more. I still have this same credit co. callling me and wanting their money. $7, 440.00 is what the help center took to supposledy to pay of the creditor. BBB closed stating that the company had provided information needed. I read their comments and NO they did not. Shame on the BBB.
This report was posted on Ripoff Report on 11/30/2012 04:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-Dept-Help-Center/Grand-Rapids-Michigan-49503/US-Dept-Help-Center-Dean-Sundria-Ripped-me-off-regarding-money-given-to-them-and-the-peop-976274. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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