- Report: #992681
Complaint Review: US Direct Express
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| US Direct Express P.O. Box 245998
San Antonio, Texas United States of America |
|
US Direct Express Direct Express, Payment Processing Services THEY DON'T ANSWER PHONE, NO WAY TO GET YOUR SS MONEY!!!!! San Antonio, Texas
*General Comment: suspended card
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This report was posted on Ripoff Report on 01/07/2013 10:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/US-Direct-Express/San-Antonio-Texas-78224/US-Direct-Express-Direct-Express-Payment-Processing-Services-THEY-DONT-ANSWER-PHONE-NO-992681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 General Comment
suspended card
AUTHOR: Anonymous for the people - ()
SUBMITTED: Saturday, May 11, 2013
The reason your mothers card was more than likely suspended was probably due to her not contacting the debit card services and letting them know she would be traveling outside of the United States. Because she's the card holder, she will need to attempt and contact the international phone number listed on the back of her direct express card. This will not be something you can do on her behalf, by contacting the call center yourself it might just make it more difficult for your mother to prove her identity when she contacts the call center and speaks to the fraud prevention department. She must attempt to stay in contact at least once every three months so as to inform the company she is out of the country, failure to do so Will cause her card to be fraud suspended
