• Report: #966443

Complaint Review: U.S. Gold Firm

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  • Submitted: Thu, November 08, 2012
  • Updated: Mon, February 25, 2013

  • Reported By: Sheldon — Escondido California United States of America
U.S. Gold Firm
616 Elm St. Portland, Texas United States of America

U.S. Gold Firm These people priced the coins higher than market and when it came time to sell, they refused to return phone calls or queries. Portland, Texas

*REBUTTAL Owner of company: Apologies

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The U.S. Gold Firm from Portland, Texas sells gold and silver coins using cold calls.  They overprice the coins and when it comes time to sell, they do not respond to requests, phone calls, or emails.  They are not to be trusted and one who is contemplating dealing with them should look elsewhere.

This report was posted on Ripoff Report on 11/08/2012 11:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/US-Gold-Firm/Portland-Texas-78374/US-Gold-Firm-These-people-priced-the-coins-higher-than-market-and-when-it-came-time-to-966443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Apologies

AUTHOR: US Gold Firm - (United States of America)

My name is Troy Snody, I am the founder and co-owner of US Gold Firm. I began this business to give our clients peace of mind in these trying and unstable financial times. I deeply apologize for any miscommunication on our part with regards to cost of coins, as well as sell back pricing. After 10 years of successful relationships with our customers, we have maintained an A+ rating with the Better Business Bureau & have a strong bond with our numerous amount of loyal patrons. I would like to further extend the opportunity to personally resolve this issue, so please feel free to contact our offices to discuss this in better detail with me.

Sincerely,
Troy Snody
US Gold Firm
361-643-8038
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